What are the responsibilities and job description for the Medical Receptionist/Wellness Concierge position at Lavish Wellness & Aesthetics?
Lavish Wellness & Aesthetics is so excited to be adding to our practice. We are looking for an enthusiastic and positive Medical Receptionists. They will be responsible for providing excellent customer service to patients of the practice. This person works as part of the front desk team and maintains positive relationships with clinical staff, patients, and vendors. The Medical Receptionist performs all functions related to registration, patient scheduling, medical record and referral processing, check-in/check-out, and new patient registration.
Hours: Monday- Thursday 9am- 5:30pm, Friday 9am-2pm.
Responsibilities include:
- Greeting patients and guests.
- Completing the check-in and check-out processes for patients.
- Answering telephone with company standards to assist patients with requests.
- Collection of payments: co-pays, co-insurance, deductibles, and patient balances.
- Scheduling and confirming patient appointments.
- Inputting patient data into the electronic medical record system.
- Retrieve electronic faxes: attach records to patient charts or forward requests to appropriate staff members.
- Collection of urine drug screens.
- Liaison for Medical and Aesthetics
- Represent the practice in a professional and positive manner.
- Other duties and responsibilities assigned by the Office Manager.
Benefits:
- 401(k).
- Dental insurance.
- Health insurance.
- Paid time off.
- Vision insurance.
Schedule:
- 8-hour shift.
- Monday to Friday.
Education: High school or equivalent. (Preferred).
Requirements:
- High school diploma/GED.
- Experience using electronic medical record systems.
- Demonstrated ability to multi-task and prioritize.
- Excellent communication skills.
- Bilingual candidate preferred.
Experience:
- Customer service: 1 year. (Preferred).
- Medical terminology: 1 year. (Preferred).
- Computer skills: 1 year. (Preferred).
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Medical Specialty:
- Holistic Medicine
- Primary Care
Schedule:
- Monday to Friday
- No nights
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17