What are the responsibilities and job description for the Director of Billing position at Law Office of Bryan Fagan?
About the Company:
The Law Office of Bryan Fagan offers an environment where you feel supported and appreciated at every corner. We value our leaders and strive to give you the best work-life balance in a team-based environment. We have over 160 employees and five offices across Houston and one in Austin, Dallas and San Antonio and we continue to grow! Join us in our vigorous growth!
Job Highlight:
We have an extraordinary opportunity for someone to lead our legal billing team as Legal Billing Director. This management role is responsible for overseeing all billing operations, billing team and ensuring the firm’s billing practices are accurate, efficient, and compliant with client agreements and industry standards. This role will work closely with the finance team, partners, and attorneys to manage billing cycles, resolve discrepancies, and improve processes related to the firm’s billing systems and client invoicing.
Your role in our mission includes the following responsibilities:
- Manage and develop the firm’s billing team which includes but is not limited to training, assignment of work, evaluating performance, hiring, discipline, and termination.
- Ensure all time is entered and released by timekeepers according to the monthly schedule
- Manage billing workflow including timely prebill distribution by billing coordinators; ensure all billing attorneys return edited prebills according to monthly schedule
- Responsible for ensuring final bills are delivered to clients and posted in a timely fashion.
- Set up and maintain all third-party billing accounts and ensure all third-party platform billing guidelines are communicated to the billing team, attorneys and paralegal stakeholders and ensure compliance.
- Manage appeal process of rejected invoices when dealing with third-party billing accounts and inform all stakeholders. Ensure the firm’s billing software is properly configured for third-party accounts.
- Review and address any changes to client data management processes, consulting with relevant departments or individuals as needed Collaborate with various stakeholders to address client requests for discounts, write-offs, or invoice discrepancies.
- Ensure that firm policies are being enforced regarding fee and cost write-ups, write-downs, write-offs, flat fee bills, and any other non-standard bills.
- Ensure that funds held in trust are applied properly.
- Review WIP monthly to ensure all fees and costs are being billed in a timely manner.
- Provide billing time entry and billing training for all new attorneys and paralegals.
- Manage billing ticketing system; assign tasks, and ensure timely responses to clients, firm employees and partners.
What you will bring to the role:
- Bachelor’s degree preferably in Accounting, Finance, Business Administration, or related field.
- Minimum 7 years of billing or finance experience in a law firm environment, (preferably,) AND at least 5 years in a management/leadership role.
- Strong knowledge of law firm (or professional services) billing practices, including time and expense tracking, billing cycle management, and client invoicing.
- Experience with law-firm billing software, preferably Clio or similar.
- Exceptional analytical, problem-solving, and organizational skills.
- Excellent communication skills, both written and verbal, with the ability to interact with attorneys, clients, and staff at all levels.
- Proven ability to lead and motivate a team, driving performance while maintaining high standards of professionalism and accuracy.
- Detail-oriented with a commitment to maintaining accuracy and compliance in all billing practices.
Work Environment:
- On site
