What are the responsibilities and job description for the Intake Specialist/Sales Representative position at Law Office of Bryan Fagan?
The Law Office of Bryan Fagan is growing and we are seeking an experienced and motivated Sales Representative/Ambassador to join our dynamic Intake team. The ideal candidate will be one of the first points of contact for prospective clients, responsible for evaluating and qualifying leads, and guiding them through the initial, legal intake process. We welcome your excellent customer service skills, solid sales acumen, and your ability to effectively communicate the value of our legal services.
Our Outstanding Company Culture:
Earn more with competitive pay AND sales-based incentives!
We provide ongoing training to support growth and development.
We work smart & and play hard! We LOVE to celebrate and have fun!
Enjoy a business casual dress code.
We offer affordable benefits: medical, dental, vision, 401K (with a 5% company match,) and life insurance!
Role Qualifications:
- Complete high volume and prompt client communication via phone, email, and online channels, in efforts to explain our valuable legal services.
- Maintain a high level of customer service and professionalism in all interactions.
- Conduct initial consultations to gather information and determine potential clients' legal needs.
- Schedule appointments with attorneys for qualified leads.
- Meet and or exceed sales goals.
- Computer proficiency with MS Office or Google Suite, and experience with CRM software, preferably HubSpot.
- Handle all administrative task timely and accurately: data entry, prepare and send documents, reporting on lead conversion, etc.
- Maintain strong and concise communication with internal teams regarding leads.
You will also have the following:
- HS School diploma or equivalent required; associate or bachelor's degree preferred.
- 2 years of sales experience in a legal intake specialist role or similar business to customer sales role that is highly customer service focused.
Equal Opportunity Statement:
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.
Job Type: Full-time
Pay: $20.00 - $24.74 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
Application Question(s):
- Are you flexible to work either 8am-5pm or 9am-6pm and rotating Saturdays?
- This is an onsite position, are you okay with reporting to an office ?
- Describe your sales experience?
- Do you have at least 2 or more years of sales experience in legal or financial services? Working with directly with customers, not B2B.
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $20 - $25
