What are the responsibilities and job description for the Bilingual Receptionist position at Law Office of Michael Ahlert?
Overview
We are seeking a dedicated and professional Receptionist to join Law Office of Michael Ahlert, a small immigration law firm. This role is essential in providing exceptional customer support and ensuring smooth office operations. The candidate MUST BE fluent in both English and Spanish, possess strong organizational skills, and have experience in administrative tasks.
Responsibilities
- Greet and assist clients in a friendly and professional manner.
- Manage incoming phone calls, directing calls as necessary.
- Handle calendar management, scheduling appointments, and coordinating meetings.
- Perform data entry tasks using Docketwise software accurately and efficiently.
- Maintain organized filing systems for easy retrieval of documents.
- Provide client support by addressing inquiries and resolving issues promptly.
- Utilize Google Suite for document creation, email correspondence, and collaboration with paralegals and attorneys.
- Assist with various administrative tasks as needed to support the office.
Qualifications
- Bilingual proficiency in English and another language is required.
- Previous experience in a receptionist or administrative role is required. Experience in legal setting preferred.
- Bachelor's Degree preferred (but not required).
- Strong organizational skills with attention to detail.
- Proficient in Google Suite applications (Docs, Sheets, Calendar). Docketwise experience a plus.
- Excellent verbal, written, and communication skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- A positive attitude and a commitment to providing outstanding customer service.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Office: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $20 - $25