What are the responsibilities and job description for the Medical Office Administrative Assistant position at Lawall Prosthetic and Orthotic Services?
Medical Office Administrative Assistant (1 Full-time position available)
Join our rapidly expanding, employee-centered company with an exciting opportunity for a full-time Medical Office Administrative Assistant at our Vineland, NJ location. The hours are Monday to Friday, 8am to 4:30pm.
In this role, you'll provide vital administrative support to the Patient Services department, while overseeing front desk operations when needed. We’re looking for a motivated individual who values a welcoming, safe, and collaborative office atmosphere, and is eager to contribute to a positive team culture.
Role and Responsibilities:
- Obtains and enters patient information including demographics, insurance, written orders, notes, etc.
- Verifies insurance benefits
- Completes follow up calls with physicians, insurance companies, and patients
- Ensures all billing documentation is in the patient’s file for proper billing
- Properly schedules and confirms patient appointments, and records in them system
- Greets patients and answers phone calls in a courteous and professional manner
- Routes calls to the appropriate personnel.
- Communicates with patients to advise of financial responsibility
- Collect co-pays and/or deposits when needed.
- Properly enters all transactions and payments in the system.
- Data entry
- Maintains electronic scheduling patient records system
- Prepare files in advance prior to patient appointment date
- Maintains office supplies and orders additional supplies as needed
- Exercise knowledge of different insurance company's or plan's procedures
- Provide excellent customer service to all patients
- Assure flow of service
- Complete other duties as assigned
Qualifications and Educational Requirements:
- Ability to work independently
- Ability to exercise judgment and make decisions
- Excellent communication skills to communicate with patients, physicians, clients, coworkers, and management staff
- Ability to perform in a high productivity, fast-paced environment
- Ability to document accurately and concisely
- Excellent phone and computer skills
- Ability to maintain sensitive information in confidence
- Ability to meet deadlines and prioritize diverse responsibilities
- Proficient in Microsoft applications including but not limited to Outlook, Word, Excel
- Organized and detail-oriented
- High school diploma
- Knowledge of anatomy and medical code is a plus
- Spanish speaking is highly preferred
We offer a competitive compensation package and a dynamic, supportive work environment. If you're passionate about utilizing your skills to help clients achieve their goals and thrive in a collaborative, high-energy team, we’d love to hear from you.
As part of our commitment to maintaining a safe and professional workplace, all job offers are contingent upon successfully passing a drug screening and a favorable pre-employment background check. We are proud to promote a drug-free workplace.
