Demo

Receptionist

LAWLEY AGENCY, LLC
Buffalo, NY Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 6/8/2025

These are the fundamental components of the job:

  • Greet clients and guests and direct them to the appropriate location
  • Responsible for multi-line incoming calls
  • Coordinate and schedule appointments for Medicare clients and facilitate confirmation calls for scheduled appointments
  • Provide administrative support including data entry into systems, assist with team mailings, scanning, faxing, filing, conducting audits, and other project related tasks.
  • Maintain a smooth flow of information with internal and external customers, carriers, managers and staff

Other functions of the job:

  • Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

  • Minimum of one-year experience in an administrative support or related position
  • Associates’ Degree preferred
  • Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook
  • Experience navigating windows-based software
  • Incredible attention to detail and organizational skills
  • Ability to work well independently and on a team
  • Positive attitude, even in a fast-paced environment
  • A passion to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Precise communication skills, even under time constraints

A bit about Lawley!

  • We are not a call center environment
  • We achieve success by building genuine relationships together, with our teams and clients
  • We are a family owned insurance broker (nearly 70 years!)
  • We are deeply committed to the communities we serve and love to get involved
  • We work hard and play hard!!!

Why Lawley?

  • Competitive salary and referral bonuses!
  • Expansive Benefits (Medical, Dental, Vision—and SO many more)
  • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
  • Company 401K contribution received starting Day 1 (for participants 21 years old)
  • Educational support, career development, and growth opportunities
  • Job Security (we’ve never had a lay-off, even during the pandemic)
  • Comfortable, family-oriented culture, with an emphasis on work life balance
  • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
  • Fulfilling opportunities that align with your career path and our business needs


The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $33,000 to $55,000.

Salary : $33,000 - $55,000

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