What are the responsibilities and job description for the D365 FnO Consultant position at Lawrence Ash?
Job Details
Job Title: MS Dynamics Partner Technical Advisor
Location: Redmond, WA(Hybrid)
Duration: 6 Months
Job Description:
MS Dynamics Product/Technology Expert is a service delivery focused subject matter expert. They are responsible for incident metrics such as Customer Satisfaction (quality of the support experience), frontline engineer technical readiness and process compliance. They provide in-depth technical & subject matter expertise for one or more services or scenarios. Their primary accountability is to the engineers, focusing on the higher volume services and engaging through technical & SME mentorship, readiness and escalation management. They are expected to contribute to technical expertise and issue resolution globally.
Required/Minimum Skills/Qualifications:
- MS Dynamics Product/Technology Expert with strong Product support experience not less than 10 years
- Engineering or master s degree in computer science/information technology (IT) or equivalent
- Relevant product Certifications from Microsoft, knowledge in Co-pilot
- Excellent Communication Skills - verbal, listening, and written (including technical writing).
- Should be willing/flexible to work in shifts and weekends.
- Experience in customer facing service role in any capacity.
- Interpersonal and collaborative skills proven through work experience.
- Passion for continuous learning - personal and professional development
- Research, Problem Solving and Troubleshooting Skills Logical thinking and demonstrating use of available tools & resources.
- Resilient and comfortable working in fast changing environments
- Good experience with Security and Role-based Access Control Team player and able to work on own initiative
Experience &Expertise inone of these areas is Mandatory
- MS Dynamics 365 F&O TECH Partner Technical Advisor (PTA)
- Troubleshooting and Support: Proficiency in diagnosing and resolving technical issues, performing root cause analysis, and providing effective technical support to end-users.
- Expert and in-depth knowledge in Dynamics 365 F&O Functionality Overview with experience in implementation
- Expert and in-depth knowledge in Azure cloud services, LCS and SQL Queries
- Strong Development Skills (X , .NET)
- Strong experience in Customization and Configuration
- Strong knowledge Data Migration and Power Platform Integration
- MS Dynamics 365 F&O Finance - Partner Technical Advisor(PTA)
- In-depth expertise with Finance Modules & Configuration and Customization with experience in implementation
- Very Strong knowledge in Localizations, Compliance and Regulatory Standards, Budgeting and Forecasting
- Very Strong working Knowledge in all business scenarios of General Ledger, Accounts Receivable & Accounts Payable
- Excellent and deep-rooted knowledge in Budgeting, Forecasting & Fixed Asset Management
- Good experience with Security and Role-based Access Control Team player and able to work on own initiative