Taproom Operations Lead

Lawson’s Finest Liquids crafts and delivers the finest and freshest beer to delight our fans. We are a B Corp certified values-driven company with a focus on excellence, cultivating and supporting vibrant communities, and having fun. We are passionate about delivering world-class brews throughout our nine-state Northeast region and beyond. The Operations Lead is responsible overseeing the daily operations of our Taproom, playing a pivotal role in ensuring the smooth functioning of our Taproom operations, delivering exceptional customer service, and upholding our brand standards. The Operations Lead will report to the Taproom Manager and regularly collaborate with the rest of the Hospitality Leadership Team.

The ideal candidate:

• Embodies the company’s core values: be the finest, keep it authentic, take good care, focus on community and have fun

• Operates in alignment with, and pursuit of, Lawson’s Finest mission and vision

• Upholds B Corp ethos and general principles in business operations and interpersonal connections

• Has a passion for and a keen sense of the craft beer industry, its fan culture and their expectations

• Has supervisory experience in the hospitality industry and employs strong leadership skills

• Is a strategic thinker and is proactive in identifying issues and solving challenges

• Is extremely organized, detail oriented, and has strong follow through with tasks

• Displays solid time management, discerning prioritization skills, and is self-motivated

• Possesses excellent communication skills, is honest, and hard-working

Primary Responsibilities:

• Lead and manage the day-to-day operations of the Taproom, including regular procedures (e.g., opening/closing, draught line cleaning, etc.), ensuring creation of, and adherence to, SOPs

• Design and execute a welcoming and memorable experience for all patrons, maintaining high standards of customer service and satisfaction

• Manage Taproom staff scheduling, timesheet review and approvals, and overall performance

• Supervise and motivate Taproom staff while fostering a positive work environment and ensuring quality standards are met

• Provide timely and effective feedback for all Taproom staff as needed

• Oversee inventory management, including ordering, shipping, stocking, and monitoring levels of beverages, glassware, and merchandise

• Maintain compliance with health and safety regulations, alcohol service laws, health codes and company cleanliness standards

• Support the Events & Education Lead, events team, and marketing teams to execute Taproom events, tastings, and promotions to drive customer engagement and sales

• Assist in managing budgetary guidelines, tracking expenses, and maximizing profitability through efficient operations and labor distribution

• Other duties as assigned including cross-functional support within the hospitality department

Requirements & Expectations:

• Based in our Waitsfield, VT headquarters

• Highly organized with demonstrated proficiency in Excel spreadsheets and Microsoft Office software

• Retail point of sales system (Toast) knowledge and experience highly preferred

• Knowledge of safe work operations, safety policies and procedures including sanitary handling of beverages, food and potentially hazardous chemical and materials

• Willing to work holidays, nights and weekends as a regular work schedule

• Thrive working independently and demonstrate a positive personality

• Physically capable of a variety of duties including (but not limited to) repeated lifting of 50 pounds or more and extended amounts of physical activity with prolonged standing and talking

Compensation:

This is a full-time, exempt position and starting pay will be commensurate with experience. Benefits include paid time-off, paid holidays, profit sharing, and company medical, dental, vision, and 401k plans among others.

Lawson’s Finest Liquids is an Equal Opportunity Employer and committed to equity, inclusion and diversity. We believe that all forms of diversity make us better at everything that we do - fostering innovation and connecting us more closely to our customers and communities. Lawson’s Finest is especially interested in candidates that contribute to the diversity, inclusion and excellence of our organization.

Lawson’s Finest Liquids provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Applications will be accepted until Sunday, March 16th.