What are the responsibilities and job description for the Front Desk Receptionist/Office Assistant position at Lawton Insurance?
Job Summary
We are seeking a highly organized and professional Front Desk Receptionist/Office Assistant to join our team. The ideal candidate will be the first point of contact for our customers and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication and time management skills, attention to detail, and proficiency in clerical duties.
Duties
- Greet and welcome customers in a friendly and professional manner.
- Manage incoming calls and direct them to the appropriate personnel.
- Perform data entry tasks accurately and efficiently.
- Responsible for directing all company communications to appropriate personnel.
- Proofread documents for accuracy before distribution or filing.
- Assist with clerical tasks such as filing, scanning, and organizing paperwork.
- Provide support to office staff as needed to ensure smooth operations and efficiencies.
Requirements
- Proven experience as a clerk or in a similar front desk role is preferred.
- Manage incoming calls, ensuring proper phone etiquette and directing calls to appropriate personnel.
- Handle correspondence and prepare documents as required.
- Strong computer skills.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Attention to detail with strong proofreading abilities.
- Ability to type efficiently and accurately for data entry purposes.
- Strong interpersonal skills with a customer-focused attitude.
- Ability to work independently as well as part of a team.
If you are passionate about providing excellent customer service and possess the necessary skills, we encourage you to apply for this exciting opportunity with our awesome team!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person