Collections and Repair Supervisor

What's in it for you?

• Sign-On Bonus: up to $400
• Referral Bonus: $500 for EACH person you refer
• Hiring immediately!
• Flexible Schedule
• Growth Opportunities
• Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Sharp, free company uniform

The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits:

• Medical, dental, vision – included with your Union dues at no additional cost.
• Local 272 Union Membership after 60-day probationary period in good standing (initiation and monthly dues required).

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

Key Responsibilities:

• Leading the Collections Team – supervising a team of 2 making daily meter collections and repairs, filling in occasionally on the routes, and training all new Meter Collectors.
• Maintenance - responsible for light maintenance of the parking meters, visiting daily to clean and service as needed.
• Repair – Exchange parts and troubleshoot meter issues.
• Communication – Must work closely with Meter Collectors and Accounting Team to troubleshoot and resolve meter alarms and issues.
• Vehicle Maintenance - Inspect vehicles before driving and clean vehicles daily as needed.
• Safe driving – you cannot be replaced! To help coach, our vehicles are strictly monitored with audio and video recording as well as GPS with safe driving alerts.
• Compile reports of parts inventory, meter repairs, alarms, and investigating any discrepancies on the guidance of the Accounting Team.
• Verify collections logs and audits, randomly checking in on the Collections Team.
• Represent our brand and our client in the most favorable light at all times.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Maintenance - minor maintenance tasks such as cleaning, courier and maintenance may occur before or after the meter repairs route each day, as to support the needs of the operation. As you become proficient, repairs take 4-6 hours per day.
• Snow removal – assist with clearing sidewalks, walking areas, shoveling and applying salt so the meters and lots are safe and accessible.
• Take pride in everything that you do.
• Take care of those around you - including co-workers, residents, customers/parkers, and clients.

Experience / Skills:

• Experience in customer relations and able to communicate professionally and effectively.
• Must possess a valid driver’s license for at least 2 years and be able to operate our vehicles safely.

• Willingness to be flexible and to work in any outdoor elements.
• Ability to handle challenging, and at times, emotionally charged situations.
• Must be able to work unsupervised at times.
• Ability to speak, read, and comprehend the English language.
• Demonstrates a sense of urgency and timeliness.
• Excellent team building and interpersonal skills.
• Experience leading a small team is a plus.

Physical Demands:

• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time (up to 6 hours at a time).
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Ability to operate heavy machinery and power tools safely.
• Ability to maintain accurate collection records, documenting every step in the process and communicate issues to accounting and collections in a timely manner.
• Must be able to pass a background, motor vehicle and drug screening
• Technical knowledge, tool usage, and small engine/technology equipment repairs experience is a plus!

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

FLSA Status: Non-Exempt This Employer participates in E-Verify.