What are the responsibilities and job description for the Event Supervisor - Knoxville, Tennessee position at LAZ Parking?
Come join the LAZ Parking family and be a part of our amazing Knoxville Event Staff Team!
Job Title: Event Supervisor
- Hiring Immediately
- Part-Time/Event-Based hours (shifts will vary based on start and end times of the events)
- No offensive visible tattoos. NO FACE TATTOOS. No excessive facial piercings.
- Plenty of events to work throughout the year such as concerts, sports events, comedy shows, wrestling events, etc.
Upcoming work hours/events in May:
- May 2nd, 9th, 16th, 17th, 18th, 30th
- More event details to come!
Benefits of joining the LAZ Parking Family:
- Growth Opportunities
- Paid training
- Free company uniform
- Pay Cards
- We partner with Payactiv - No more waiting for payday! With Payactiv TAP, you can choose to be paid every day or any day of the week-no additional cost!
We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today!
The Spirit of the Position:
The Event Supervisor is responsible for overseeing parking operations and staff during events, in the evenings, and on the weekends. Additionally, they will interface with and provide excellent customer service to all customers and employees.
Principal Job Duties:
- Supervise portfolio parking facilities
- Understand all relevant standard operating procedures (SOPs) for event supervisors, cashiers, and parkers.
- Lead, train, support, and communicate with front-line event staff.
- Ensure that event staff under your supervision understand all SOPs pertaining to their duties, and provide refresher training as necessary.
- Direct vehicular traffic within parking facilities.
- Communicate with event management and traffic control during the event, as well as before and after the event if necessary.
- Drop, move, and pick up parking equipment (cones, barricades, signs, etc.), as required.
- Handle and safeguard cash before, during, and after select events, as required.
- Work independently, and, at times, unsupervised.
- Provide excellent customer service to clients, customers, and employees.
- Additional duties as assigned
Education:
- High school diploma or GED preferred.
Experience:
- Previous experience in a leadership role required.
- Parking industry experience is preferred but not required.
- Previous experience with cash handling.
- Previous experience in customer relations.
Skills:
- Excellent team-building and interpersonal skills.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
- Ability to communicate professionally and effectively with diverse cultures.
- Thrive in fast-paced, multi-faceted work environment.
- Must be able to work unsupervised.
- Ability to speak, read, and comprehend the English language.
- Demonstrates a sense of urgency and timeliness.
- Demonstrate the ability to seek improvement and contribute to value-added services/developments.
Physical Demands:
- Willingness to work in the elements - heat, wind, snow, rain, etc.
- Ability to lift, push and pull at least 50 pounds.
- Ability to stand, walk and run for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
