IT System Specialist

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say, “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

The Spirit of the Position:

The IT System Specialist's primary focus is in the areas of computer operations and repair of revenue-controlled equipment. This Includes IT infrastructure and preventative maintenance of all parking garage equipment, camera system (ACC7), electronic door systems (RS2/Access Control). This role requires minimum supervision and may act as lead when the need arises.

Principal Job Duties:

• Support duties that ensure smooth delivery of technology services such as monitoring, operating, coordinating and assisting others in the operation of computer hardware and software to achieve desired results.
• Utilize computer software and diagnostic tools to perform a broad range of customer assistance, production job processing, equipment maintenance, repairing and computer operations assignments.
• Reporting to technical engineer on status of all projects and technical issues.
• Exercise judgment and creativity in selecting and applying procedures correctly.
• Perform 24/7 on-call duties; may be required to work evenings, nights, weekends or holidays.
• Additional related duties as assigned.

Skills & Experience:

• Excellent technical knowledge of network and PC hardware, including Microsoft platforms.
• Hands-on hardware troubleshooting experience.
• Extensive equipment support experience with PC’s.
• Working technical knowledge of current network protocols, operating systems, and standards.
• Ability to operate tools, components, and peripheral accessories.
• Able to read and understand technical manuals, procedural documentation.
• Ability to conduct research into PC issues and products as required.
• Effective interpersonal skills and relationship-building skills.
• Strong written and oral communication skills.
• Ability to present ideas in user-friendly language.
• Understanding of the organization’s goals and objectives.
• Self-motivated and directed.
• Computer Interface / Coding skills.
• Analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work in a team-oriented, collaborative environment.
• Strong customer-service orientation.

Education:

• College diploma or university degree in the field of computer science and/or two years equivalent work experience.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other components.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.