What are the responsibilities and job description for the Receptionist position at Lazydays RV SuperCenter, Inc.?
Overview:
SUMMARY: This position is responsible for answering phone calls and greeting customers to route them appropriately for their need through knowledge of sales staff schedules, appointments, and sales que.
Why our Teammates Choose Lazydays:
Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.
Responsibilities:
COMPUTER SKILLS:
Pay Range: USD $17.00 - USD $25.00 /Hr.
Lazydays RV is looking for a General Receptionist to join our growing team!
SUMMARY: This position is responsible for answering phone calls and greeting customers to route them appropriately for their need through knowledge of sales staff schedules, appointments, and sales que.
Why our Teammates Choose Lazydays:
- Paid training
- The Best Dealership Facilities in the Area
- Competitive health and wellness benefits
- Paid vacation (yes, we are in the recreational sales and service industry)
- Employee Stock Purchase Plan (ESPP)
- Fun work environment (really it is!)
- Sponsorships in our local communities—ways for you to get involved
Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.
ESSENTIAL JOB FUNCTIONS:
- Greet arriving guests
- Keep computer log of which sales person is off, who is up next, and who is with a customer
- Keep a lot-ups sheet
- Check guests name into computer to see who the salesperson is
- Answer all phone calls coming into sales support area in a timely manner
- Assist customers with whom they need to speak and routes calls accordingly.
- Keep track of the sales people’s appointments for the day.
QUALIFICATIONS and EXPERIENCE:
- Professional in appearance and conduct.
- Excellent time management and problem solving skills
- Excellent organization skills, detail oriented, and ability to multi-task
- Excellent verbal, written, and interpersonal communication skills
- Ability to speak, read, write and comprehend English
PHYSICAL REQUIREMENTS:
- Availability to work in excess of 40 hours a week including nights and weekends, with little to no advance notice
- Flexibility to cover changing work schedules as needed
- Ability to repeatedly bend, stoop, reach, climb stairs, push, and pull
- Ability to stand / walk for extended periods of time
- Ability to sit and work on a computer, looking at a monitor for extended periods of time
- Ability to perform essential functions with or without accommodation
EDUCATION:
- HS Diploma or equivalent
COMPUTER SKILLS:
- Basic skills with MS Word, Excel, and Outlook
- Accurate keyboarding skills minimum 30 wpm
- Knowledge of company software systems
Pay Range: USD $17.00 - USD $25.00 /Hr.
Salary : $17 - $25
