What are the responsibilities and job description for the Dispatcher position at Lazydays RV?
ESSENTIAL JOB FUNCTIONS:
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Review all Delivery and Service repair orders to identify jobs to be dispatched.
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Dispatch all Delivery and Service RO’s to technicians ensuring each technician has a constant workload.
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Maintain a schedule of open and pending RO’s with a planned start date and current status.
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Consult with delivery and service advisors as necessary to ensure timely and thorough job completion.
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Communicate expected job start dates to advisors.
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Facilitate physical movement of coaches to and from service bays and internal sublet shops.
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Monitor status of jobs in progress in each shop.
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Attend all company required meetings.
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Additional responsibilities as requested or required.
QUALIFICATIONS AND EXPERIENCE:
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Working knowledge of the Lazydays conventional delivery and service processes.
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Understanding of the various types of jobs performed on RVs.
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Exceptional organizational and multi-tasking capabilities.
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Excellent interpersonal and communication skills.
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Ability to forecast the needs of the shop recognizing relation of incoming work vs. pending work.
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Forecast amount of pending work for the techs.
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Ability to read, write and comprehend English.
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5-7 years of experience in RV service or in a production control or dispatch capacity.
EDUCATION:
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High school diploma or equivalent.
