What are the responsibilities and job description for the Client Coordinator position at LazyPaw Animal Hospitals?
Your mission is to be the Client Coordinator for the people . Your focus is to provide exemplary customer service to the clients while performing all responsibilities of the position.
Responsibilities
Client Relations
- Know who the clients are and why they are coming to LazyPaw
- Careful documentation of every client communication
- Schedule Veterinarian, Technician and Equipment Time
Payments
- Collect and process payments with accurate money handling skills
- Know the codes for all products and services
- Present the value of LazyPaw services while discussing estimates
Administration
- Preparation and filing of all paperwork
- Maintain all facets of patient records and client database
- Daily organization, inventory and cleaning
Qualifications
- Minimum 60 hours college credit or two years experience in a front desk position not limited to veterinary experience
- Excellent computer skills including Microsoft Word and Excel and a fast learning curve on new computer skills
- Excellent telephone skills and organizational skills
Requirements
- Lifting and carrying animals which may weight upwards of 100 pounds
- Ability to sum up conversations in writing
- Walks or stands for extended periods of time
- Ability to make quick arithmetic calculations
- Drug free
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Front desk: 1 year (Preferred)
Ability to Relocate:
- Frisco, TX 75034: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20