HR Assistant

Essential Duties and Responsibilities

• Maintains the integrity and confidentiality of human resource files and records.
• Maintains the integrity and confidentiality of credentialing and privileging files and records for clinical staff.
• Provides clerical assistance to the HR department; supports all internal and external HR related inquiries or requests.
• Assists in the maintenance of accurate, up-to-date, and complete human resource files, records, and documentation.
• Assists in the maintenance and organization of current credentialing and privileging files and records for clinical staff.
• Answers frequently asked questions from applicants and staff relative to standard policies, benefits, hiring processes, etc.; refers more involved questions to appropriate senior-level HR staff or management.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Maintains clearance expirations ensuring staff is up to date.
• Scans documents into personnel records.
• Assists with recruiting process by answering applicant inquiries and communicating status of applications; conducts phone screens, schedules interviews with candidates; conducts reference checks.
• Coordinates logistics for new hire orientation including creation of orientation schedules; ensures new staff complete orientation within allotted timeframe and orientation checklist is completed.
• Responsible for initiating search requests with locum and staffing firms.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, staff recognition events, and retirement celebrations.
• Maintains and processes all Unemployment Notices as needed; regularly monitors LCHs account on the state unemployment website.
• Assists with Workers Compensation process including gathering internal paperwork, faxing required information, and contacting appropriate parties; ensures each claim is processed accordingly.
• Ensures compliance with USCIS Form I-9 Employment Eligibility verification; periodically audits Form I-9 binders.
• Responsible for creating and updating staff photo ID badges and maintaining security key cards.
• Updates staff birthday list; creates and sends celebratory emails to staff.

Credentialing and Privileging

• Performs periodic audits of credentialing and privileging files to ensure that all required documents are current.
• Assists the credentialing and privileging process by ensuring timely collection of documents and contacting appropriate parties for follow-up as needed.
• Monitors credentialing and privileging chart for due dates and updates due dates as documentation is provided by clinical staff.

Internship Lead

• Serves as a main contact from LCH with local universities and colleges; participates in intern recruitment activities in coordination with other LCH departments; makes presentations
• Maintains documentation of the internship program
• Oversees Intern placement and scheduling, ensures appropriate reporting is completed by the LCH staff member overseeing the intern and communication of progress with educational institutions
• Communicates regularly with each LCH supervisor regularly, to answer questions and address concerns
• Serves as a liaison between LCH programs and interns placed with LCH, and their faculty/staff representative.

Position Expectations

• Continuously manages sensitive and confidential matters with tact, professionalism, and diplomacy; understands confidentiality is crucial.
• Maintains regular attendance; performs all duties in a timely manner. Attends all staff meetings as scheduled and/or directed by HR Director.
• Follows all LCH procedures and adheres to policies as outlined in the Employee Handbook.
• Collaborates with staff of all LCH programs to ensure efficient integration of services and support.
• Performs other duties as assigned. Job description subject to review and may change based on business necessity.

• Bachelors degree in related field preferred, but not required.
• Bilingual fluency in English and Spanish is required.
• Experience with a non-profit organization is preferred.
• Demonstrated experience with office-based applications: MS Office (Word, Excel, Access, PowerPoint, Outlook) and internet use is required; capable of learning human resource information system (HRIS) and learning management system (LMS).
• Must possess excellent organizational and multi-tasking techniques and be detail oriented.
• Excellent written and verbal communication required.
• Possess strong interpersonal skills and be a team player.
• Employs time-management skills for projects with varying timelines; able to work under pressure while remaining calm.
• Ability to work with minimum guidance.