Consultant, Accessibility

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Accessibility Consultant plays a critical role in assessing and enhancing digital accessibility for our clients. This role is responsible for conducting comprehensive accessibility audits, evaluations, and user acceptance testing (UAT) to identify and address barriers in alignment with the latest Web Content Accessibility Guidelines (WCAG), Section 508, and the Americans with Disabilities Act (ADA). Through expert analysis and collaboration, the consultant provides actionable recommendations to improve accessibility, ensuring digital experiences are inclusive for all users.

LOCATION AND SCHEDULE

Remote. Less than 10% travel required.

KEY RESPONSIBILITIES

• Create and deliver accessibility reports to allow clients to have a reference of materials as reference of compliance and to remediate content.
• Perform accessibility audits and assessments of digital content, including websites, mobile apps, and documents.
• Provide coaching for Analyst and other team members, to ensure reporting is completed with a high level of quality.
• Educate clients on accessibility best practices, and how to comply with WCAG, ADA, and Section 508 requirements.
• Review reporting and findings with internal team and customer, to address any questions and identify “next steps,” required to successfully fulfill the client engagement.
• Gather information from clients, to help create and deliver trainings for developers, designers, content creators, and management.
• Participate and conduct demonstrations, highlighting the services Ablr offers, for business development purposes.
• Create and complete Accessibility Conformance Reports (ACR) from a Voluntary Accessibility Template (VPAT) for customer delivery.
• Evaluate internal systems for accessibility and usability.
• Work with internal development teams to create and maintain accessible content on client’s websites and digital content.
• Update and manage project management tasks.
• Attend and participate in “After action” reviews of projects (also called a retrospective), for continuous improvement.
• Conduct accessibility assessment of internal communication, documentation, and digital content.
• Perform daily Customer Relationship Management system (CRM) data entries and updates.
• Perform tasks needed for new client set-up, onboarding, and invoicing.
• Create and maintain time and expense reporting.
• Consistently adhere to Client and company processes and guidelines, while contributing ideas for improvement.
• Prioritize efforts, meet deadlines, and multitask across an array of projects.
• Remain current on accessibility industry best practices, tools, news, and trends.
• Operate effectively as part of our client’s team, contributing positively to team operations and working relationship.
• Will be responsible for delivering reports, with contribution from other members of the Accessibility team.
• Must be flexible and adaptable, with the ability to transition between various responsibilities, both technical and non-technical.
• Perform other duties as required.

QUALIFICATIONS

• Bachelor’s degree in a related field or equivalent work experience.
• A minimum of 1 year of accessibility testing for WCAG or Section 508 compliance, or combination of work and training in the field.
• Ability to obtain Section 508 Trusted Tester and/or IAAP Certified Professional in Accessibility Core Competencies (CPACC) certifications within 90 (ninety) days after hired.
• IAAP Web Accessibility Specialist (WAS) certification preferred.
• Ability to communicate and collaborate with diverse teams on the accessibility standards.
• Ability to learn new material and execute learning in practice.
• Ability to take direction from our clients and a Manager as well as follow a project plan independently.
• Excellent problem-solving skills and demonstrated ability to gather resources and information, while effectively communicating findings.
• Basic understanding of assistive technology, including JAWS, NVDA, TalkBack, VoiceOver and ZoomText.
• Excellent verbal and written communication skills.
• Ability to communicate effectively the complexities of Accessibility to technical and non-technical audiences.
• Maintain professionalism with internal and external stakeholders at all times.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)