What are the responsibilities and job description for the Consumer Loan Closing Supervisor position at LCNB National Bank?
Position Description
Consumer Loan Closing Supervisor
Identifying Information:
- Department: Loan Operations
- Reports To: Kim McDonald, VP Loan Processing & Doc Prep
- Status: Full-time Exempt
- Location: LCNB Operations Center, Lebanon, OH
- Hours: Monday – Friday 8:00am – 5:00pm
Position Purpose:
LCNB National Bank is seeking a Consumer Loan Closing Supervisor. This position is responsible for ensuring loan documents match the approved loan terms and comply with federal, state and company operational standards. This role will work closely with members of the lending team, senior management, and other department leadership to ensure quality and timely completion of loan requests meet company benchmarks. The Consumer Loan Closing Supervisor will be responsible for coaching and developing associates and will possess exceptional leadership qualities and strong lending knowledge to effectively perform all duties.
Essential Functions and Responsibilities:
- Oversee & manage the daily operations of the Consumer Closing Team providing guidance and support as needed
- Conduct supervisory responsibilities for the Consumer Closing Team, including but not limited to reviewing and approving timecards; coordinating vacation schedules; participating in the hiring process; preparing direct reports performance evaluations
- Train, coach, and develop Consumer Closing staff
- Oversee department procedures and maintain internal resource materials
- Review documents to ensure each loan meets standards and compliance requirements
- Ensure all loan documents are prepared in a timely and efficient manner, in accordance with company policy and procedure
- Stay informed and updated on industry changes, ensuring company policies and procedures are updated accordingly
- Additional duties as assigned
Required Competencies/Skills:
- 2 years’ leadership/supervisory experience
- 2 years loan experience with knowledge and understanding of RESPA (Real Estate Settlement Procedures Act), TRID (TILA-RESPA Integrated Disclosures) and all federal regulations and timelines related to real estate lending
- Knowledge and understanding of federal regulations regarding Flood Disaster Protection Act
- High school diploma or equivalent
Desired Competencies/Skills:
- Ability to work independently, remain organized and prioritize tasks
- Ability to work effectively and meet deadlines
- Exceptional attention to detail and product quality
- Ability to interact with all levels of associates internally and externally at title and insurance agencies.
- High level of integrity and dependability
- Strong verbal, written, and interpersonal communication skills
- Ability to exercise good judgment and effectively problem-solve
- Excellent critical thinking and decision-making skills
- Effective Microsoft Office Suite skills (Excel, Outlook, and Word)
Working Conditions:
- Ability to remain in a stationary position up to 75% of the time
- Ability to lift and carry up to 10 lbs.
- Occasionally move/traverse to access files and equipment
- Constantly operates a computer and other office equipment
Compliance Statement:
The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.
