Demo

Sales Counselor

Lcsnet
Palo Alto, CA Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 4/18/2025

When you work at Moldaw Residences , you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Moldaw Residences is recruiting for a hospitality focused Residency Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy thru sales and move ins. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.

Here are a few of the daily responsibilities of a Residency Counselor :

  • Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.
  • Handle inquiries to the community via phone or drop-in.  Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
  • Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
  • Conduct tours of the property.  Able to effectively overcome objections and ask for the sale.
  • Conduct personal follow-up with variety of prospects.  Able to identify and make recommendations for addressing objections / needs.
  • Complete paperwork and data entry into the lead management system on a daily basis.
  • Keep up-to-date on competition including their strengths and weaknesses.  Identify ways to overcome any objections.
  • Actively participate in any in-house marketing events.
  • Actively participate in generating resident and prospect referrals
  • Actively participate in any community outreach efforts.

Here are a few of the qualifications we need you to have :

  • Bachelor’s degree (emphasis in sales / marketing preferred).
  • Two years’ experience in marketing / sales.
  • One year experience in senior housing or healthcare-related field.
  • One year experience in hospitality preferred.
  • Schedule : Monday through Friday

    Pay Range : $80,000 to $85,000

    Supplemental Pay : Commission pay per sale

    If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

    EEO Employer

    J-18808-Ljbffr

    Salary : $80,000 - $85,000

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