Sales Support Coordinator

Primary Duties/Responsibilities:

• Exhibit LDJ’s core values and culture in all aspects of the job.
• Provide full-scale administrative sales support to Sales team.
• Ownership of the Sales order entry function, to include ensuring all customer applications and orders are accurate and approved for submission.
• Proactive CRM administration including pipeline management and support.
• Answer and direct incoming sales calls.
• Enter sales leads, research potential customers, and convert sales leads to opportunities for Inside Sales.
• Assist with data entry and management in ERP system.
• Assist with gathering and relaying documents necessary for spiffs and rebates.
• Pull data and reports from Power BI to assist TSMs.
• Serve as liaison between sales and other departments which includes passing along necessary documents, revising sales order, etc.
• Maintain internal records for Sales Team including Dealer Locator and Available for Sale list.
• Assist Territory Sales Managers with execution of direct customer and dealer transactions.
• Contact sales team members to resolve questions, inconsistencies, or missing data.
• Execute sales/marketing communication with all internal stakeholders to ensure optimal results are achieved and program elements concluded.
• Team event scheduling and travel arrangements as needed.
• Performs other related duties as assigned.

Qualifications:

• Excellent interpersonal and customer service skills with a "can do" mentality.
• Superior written and verbal communications skills including timely and detailed follow-up.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to be resourceful and proactive in dealing with issues that may arise.
• Ability to communicate and collaborate closely with multiple departments, directors, staff.
• Ability to use resources effectively to generate solutions; take initiative when resolving problems.
• Ability to respond effectively to multiple priorities and execute quickly in a fast-paced environment.
• Sales drive and results focused.
• Familiarity with office machines (e.g. fax, printer/scanner, copiers, etc.).

Education and Experience:

• High school degree required, Bachelor’s degree in related field or equivalent preferred.
• 4 years progressive administrative experience in a sales or marketing environment preferred.
• Proficient in Microsoft Office including Word, PowerPoint, Teams, Power BI, & Excel.
• Knowledgeable with Adobe Photoshop.
• Working knowledge and/or experience using CRM (Customer Relationship Management) tools.
Previous CRM experience preferred.

Travel:

• This position requires the ability to travel up to 10% of the time. A valid driver’s license is required.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds without restrictions. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

• Full-time Position
• PTO
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Flex Spending Plan
• Health Savings Account
• Supplemental Insurance
• Short- and Long-Term Disability
• ESOP
• 401(k) w/ match

Applicants should complete the form below. Resumes and applications can be sent or emailed to:

LDJ Manufacturing, Inc.
1833 Highway 163
Pella, IA 50219

Email: apply@ldj-products.com