Cashier/Customer Service

Le Petit Four, The Little Oven - Barista, Café Staff / Cashier (Full-Time!)

Le Petit Four is a French family owned bakery, a story that started with a mom and a son quitting their tech job and building a French bakery together.

While the bakery is only 3 months old, it has become a very well-known brand in Wellesley, Needham and Greater Boston. Our bread and pastries are some of the best you can find in all of New England. Come try it for yourself!

Using carefully-sourced ingredients from France (flour) and making everything from scratch, Le Petit Four is committed to producing the highest quality baked goods.

People call it, a trip to Paris in Bakery box!

Location: 380 Washington Street, Wellesley MA, 02481

We are currently recruiting:

Cashier / Customer Service Person - We are excited to build a team that strives in providing great customer service and great products. Our product are very high quality and the experience of the customer needs to be the same.

IMPORTANT: We are looking for someone that would take this shift...

Tuesday: 6am - 12:30pm
Wednesday: 6am - 12:30pm
Thursday: 6am - 12:30pm
Friday: 6am - 12:30pm
Saturday: 7am - 3:00pm
Sunday: 7am - 1:00pm

Store is closed on Mondays.

Responsibilities:

• Operate an Eversys espresso machine, steam wand, grinders and other coffee-making equipment with precision while making consistent espresso drinks, teas, and more.
• Ensure high-quality standards and presentation are consistently met.
• Greet customers, take orders, answer questions and assist in anyway possible
• Set up bakery counter for morning and afternoon display while replenishing as needed
• Assist with packaging pastry orders and bakery items
• Restocking of cafe station (cups, lids, sugars, milks, straws, napkins, etc) as well as the cafe seating area
• Organizing shelf stock in their right storing area including storing and organizing away orders of coffee, paper goods, syrups, dairy/ non-dairy products while maintaining a first in first out system.
• Maintain a clean and organized cafe environment, follow health and safety guidelines
• Responds proactively in communicating with management on guest issues and guest satisfaction
• Keep consistency and cleanliness throughout a shift, understanding of sanitation practices and health department standards
• Bussing, dishwashing, sweep, mop, taking out the trash, disinfect all areas of the cafe, seating area, customer bathroom throughout shift
• Demonstrate extensive knowledge of all menu items, including allergens, preparation
• Keep track of daily/weekly inventory of product that needs re-ordering
• Properly adhering to open or close procedures and utilizing the tools provided, including checklists, utilizing proper communication channels, etc.
• Understanding of cash handling -opening/closing drawer and basic math skills

Qualifications

• At least 2-3 year experience in the field with proven experience in food service/ coffee shop/ food retail
• Professionalism when interacting with customers, management and team staff
• Must be able to take direction, highly motivated, be punctual and reliable, self starter, clean and organized
• Must be able to lift and/or move items up to 30 lb without assistance
• Physical ability to stand for extended periods of time
• Flexibility to work schedules based on business needs and employee availability, weekend availability is required for FT/PT employees
• Up-selling special items, taking orders, and comfortably navigating a POS system (we use Square!)

Compensation & Benefits:

• $20 / hr guaranteed (can be more if tips exceed) - most people make $25 per hour.
• 25% store discount
• Free shift drink & discounted shift meal
• Opportunities for growth and professional development

Le Petit Four, The Little Oven is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift

Work Location: In person

Salary : $20 - $25