What are the responsibilities and job description for the Revenue Growth and Customer Engagement Lead position at Le Petit Pali Laguna Beach?
Key Performance Indicators (KPIs)
The Sales Manager will be measured on their ability to achieve the following KPIs:
Main Responsibilities
Requirements
What We Offer
The Sales Manager will be measured on their ability to achieve the following KPIs:
- Daily, weekly, and monthly room sales targets.
- Occupancy rates and revenue per available room (RevPAR).
- Customer satisfaction ratings.
- Sales pipeline growth and conversion rates.
Main Responsibilities
- Develop and execute sales strategies to drive revenue growth and occupancy rates.
- Build strong relationships with guests and key accounts through effective communication and customer service.
- Collaborate with the corporate team to develop effective sales plans and marketing initiatives.
- Stay up-to-date with industry trends and competitor activity to identify new business opportunities.
- Promote the hotel's services and amenities to local businesses and organizations.
Requirements
- Two years of experience in hotel sales or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Proficient in Microsoft Office and other relevant software tools.
What We Offer
- A competitive compensation package including medical, dental, vision, and life insurance.
- 401(k) retirement plan.
- Paid time off, holiday pay, and sick pay.
- Career advancement opportunities in a fast-growing company.
- Professional development and training.
- A collaborative work environment with a passionate team.
