Front Desk - [23415]

Job Summary

Job title: Workplace Service Coordinator
Location: Burlington, Boston and Cambridge, MA.
Duration: 12/02/2024 to 03/03/2025 contract with possible extension

Description:

• The Workplace Services Coordinator will report to the Workplace Services Associate Manager and will be responsible for the day to day operations for our Metro Boston sites. The Workplace Coordinator will work closely with our Welcome Desk, Facilities, and Meeting & Event leads to ensure smooth operations. Responsibilities include, but are not limited to: greeting employees and being the face of the office, issuing temp badges and visitor registration, moving furniture, assisting with catering set ups and clean up from events, gathering and managing lost and found items, conference room bookings and resets, mail program, office supply inventory.
• This position is fast paced and requires a high level of customer service. Time management skills and experience with ticket management a must. Help make Salesforce a great place to work!

Responsibilities:

• General upkeep of the offices. Assist with all facilities requests and vendors in Metro Boston, and coordinate access when needed.
• Manage the setup of large meetings and events. Ensure that facilities problems are identified and addressed quickly; work with, and ensure that building management is delivering quality services; deliver on all internal customer demands. Facilitate daily deliverables for internal employees.
• Requests, including furniture (tables, chairs, filing cabinets) replacements/needs and building requests (Temperature adjustments-HVAC, lighting, etc.).
• Manage and administer ticket submittals for Workplace Services.
• Assist with all furniture deliveries and installs for office.
• Assist with bulk packages when needed (moving to another location).
• Assist with overseeing snack vendor to ensure pantries are being stocked correctly.
• Assist with overseeing day porter service for the office space.
• Assist with office moves.
• Assist local team as needed.

Required Skills/Experience:

• Minimum 2-3 years of related hands-on Facilities experience required.
• Exceptional customer service/hospitality skills, both verbal and written.
• Experience with inventory management, planning and executing internal moves, and space management.
• Self starter; handles self with minimal supervision and is pro-active.
• Ability to plan and organize work in the required areas.
• Establish and maintain cooperative working relationships.
• Proficient in Microsoft Office Suite and Google Docs as well as understanding various social media principles
• Must be willing/able to learn and use our internal Salesforce.com software application.
• Must have a great can do attitude and willingness to complete the job.
• Must be able to comfortable lift at least 50lbs

Job Type: Contract

Pay: $18.40 - $29.00 per hour

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $29