Instructional Designer

LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of the contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.

We have an immediate contract position with our direct client.

Job Title: Communications Specialist Level 2/Instructional Designer/Training Specialist

Location: Cincinnati, OH, 45202 – Hybrid (Work Location: 8-5 Mon-Wed in office downtown, 8-5 Thurs-Fri remote)

Duration: 6 Months

Pay Rate: $30-$33/hr on W2

Top skills:

• Microsoft suite experience (especially PowerPoint and excel, teams)
• Very strong organizational and communication skills
• Need ability to be flexible/pivot quickly and often, adapt quickly/ability to pick things up quickly, friendly
• Canva experience is nice to have
• HM Would love to see samples of training materials candidates have created – please include as a portfolio on candidate profile
• Soft Skills Needed: Strong written and verbal communication is key
• Years of Exp: Can be fresh out of school with some experience – internships that are applicable
• Project person will be supporting – Front End Project
• Team details: Working team is 5 people – communication and training is with all divisions and leadership, i.e. communicating upward
• Travel required: Will need to travel this year to handful of stores to assist with rollout

Job Description

Position Summary: Manage the development of all process-improvement training and communication materials for the company. Establish, maintain and build key partnerships with division and corporate leadership, corporate training and development, vendors and key departments within the company to ensure proper resources are acquired to meet target rollout dates.

Minimum Requirements

• 3 years’ experience in developing training processes/instructional design utilizing different delivery methods
• Strong project management skills
• Extensive knowledge of Microsoft Office
• Proven ability to prioritize and assign work according to business priorities and strategies
• Ability to escalate issues appropriately and drive them to resolution
• Excellent facilitation skills with the ability to drive toward solutions
• Strong teamwork and interpersonal skills
• Ability to communicate with all levels of the organization
• Highly organized and proficient at multi-task
• Strong written and oral communication skills
• Experience with Canva is nice to have
• Experience with power automate and teams survey forms creations
• Previously been responsible for managing releases using Jira

Desired Previous Job Experience/Education:

• Knowledge of retail operations through store and division work experience

• Experience in supervising technical writers and the creation of learning tools

• Previous involvement with process improvement solution development and/or rollout

• Lean Sigma Green belt or higher training

Leadership Behaviour:

Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First.

Key Responsibilities

• Lead the training team in the design of company-wide training (toolkits, KTV broadcasts, web based learning modules (WBLs) and communication kits) that increase efficiencies, decrease cost, and meet our Customer 1st strategy.

• Establish and maintain relationships with corporate departments, division leadership and division associates including the division rollout manager, store managers and district managers and district teams to ensure successful development and rollout of solutions.

• Guide the facilitation of working sessions to develop current and future-state training processes.

• Work with Corporate Training and Development in the creation and review of training materials through best instructional learning practices.

• Ensure solutions and best practices align with other corporate objectives and initiatives.

• Define and document current and future state business process training, identify process improvement needs and develop plans to implement suggested improvements.

• Assist in planning and coordination key meetings.

Note :

Pre-screening consists of 4 video interview questions

To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/.