Patient Scheduler

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title : Clinical Scheduler

100% ONSITE

Note to Supplier : Urgent Need! Please ensure candidates are available to start ASAP and provide availability of the candidate upon submission. 2 submissions per supplier.

Assignment Information

USC Address where the work is being performed? 1640 Marengo St, HRA Suite# 500

Los Angeles, CA 90033

Will this position be onsite / remote / hybrid? 100% ONSITE

Job Title : Clinical Client Scheduler

Pay rate : 26.00

Target start date : ASAP

Duration of Assignment : 18 weeks - will revisit if needed (LOA)

Work hours : 8 : 30am - 5pm

Parking : Meter Parking, Parking Lot, HRA Lot - to pe paid by contingent - 80-100 per month

Cerner is used with some day to day but Web PT - (OT and PT's use) is primarily used. Dept will train selected candidate. Any EMR experience is acceptable.

1 years in a medical setting with scheduling experience is acceptable. Candidate must be dependent, punctual, a good team player and have excellent customer service with good phone etiquette

Schedules client appointments according to availability of space, availability of medical personnel, provider availability, equipment needs, etc. Maintains daily, weekly and monthly client appointments. Communicates schedules to students, faculty, staff, or other medical facilities, as appropriate. Receives and screens client telephone calls and / or visits.

JOB ACCOUNTABILITIES :

Schedules high volume client appointments according to availability of space, availability of medical personnel, provider availability, equipment needs, etc. Maintains daily, weekly and monthly client appointments. Communicates schedules to students, faculty, staff, or other medical facilities, as appropriate. Provides a high level of customer service for all clients.

Receives and screens client telephone calls or visits. Takes messages and provides information to clients or customers. Registers client according to established protocol. Confirms client's identification and demographic information. Maintains client accounts and refers to business office as necessary.

Reviews schedule on a regular basis and communicates any changes, such as no shows, time constraints, conflicts and other scheduling difficulties to appropriate personnel.

Prepares and distributes monthly scheduling reports to internal clients and management as assigned. Maintains electronic files, databases and records used to prepare master scheduling template documents. Prepares reports and correspondence as needed.

Performs clerical duties, such as data entry, filing, faxing, photocopying, distributing mail, and / or performs other incidental department tasks, as assigned. Covers other areas as needed.

Ensures patient's right to privacy, safety and confidentiality are maintained in accordance with HIPPA regulations.

Maintains a safe environment in accordance with compliance standards, policies and safety regulations. Ensures compliance with established infection control policies.

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

JOB QUALIFICATIONS :

Minimum Education : High school or equivalent

Minimum Experience : 1 year

Minimum Field of Expertise :

Experience working in a clinical or hospital setting.

Experience scheduling appointments and maintaining multiple calendars.

Knowledge of medical terminology.

Knowledge of HIPPA compliance and various insurance types.

Demonstrated interpersonal, written and oral communication skills.

Ability to multi-task.

Preferred Experience : 2 years

Skills : Administrative :

Answer telephones

Assemble and organize numerical data

Balance figures

Clinical documentation

Communicate with others to gather information

Compute totals

Customer service

Gather data Input data

Interpersonal skills

Maintain filing systems

Maintain logs

Maintain records

Prioritize different tasks

Read handwritten text

Schedule appointments

Understand and apply policies and procedures

Use database and / or word processing software

Use electronic communications software

Use electronics design and scheduling software

Verify calculations

To know more about current opportunities at LeadStack, please visit us at https : / / leadstackinc.com / careers /

Should you have any questions, feel free to call me on or send an email on _____________________