Employee Experience Specialist

Employee Experience Specialist- HR

Salary: $45,000-$50,000 yearly

Summary: Our Employee Experience Specialist is the primary point of contact for and provides critical support to candidates, hiring managers, and internal HR and business stakeholders to provide a world-class onboarding experience for newly hired employees. They are responsible for ensuring the timely execution and completion of a seamless onboarding workflow for each new employee.

Essential Functions:

• Responsible for the onboarding process of new employees ensuring timely execution and completion of a seamless workflow, providing a great experience for new employees and a smooth start into their roles.
• Handle new hire orientations and onboarding plans in assigned area-first day paperwork, training, educating new hire on HR policies, internal procedures, benefits, regulations.
• Serves as the primary point of contact during candidates onboarding proactively communicating onboarding expectations and requirements needed prior to the candidates' start date.
• Serve as the primary contact for candidates prior to their start dates
• Regular reporting and auditing of the onboarding data, reporting out on data.
• Communicate effectively as the liaison between supervisors, new hires, and HR department
• Complete pre-employment processing for new hires including any required forms and I-9 documentation.
• Continuously identify and implement ways to improve the onboarding experience by engaging with employees and bringing perspective on best practices
• Initiates and schedules pre-employment onboarding activities including background checks, reference checks and drug screens
• Provide guidance and support to new employees as they navigate their roles, company culture, and organizational structure.
• Collect feedback from new employees to continuously enhance the onboarding experience and address issues and concerns.
• Manages electronic new hire Onboarding system (iCims) make improvements recommendations to HR leadership.
• Acts as a subject matter expert and makes recommendations on how to improve process efficiency
• Ensure employee termination in systems is smooth and complete, follow-up via Exit Survey when necessary

Skills, Knowledge, and Abilities:

• Bilingual English-Spanish preferred but not required.
• Strong attention to detail, and solid computer experience
• Self-starter with minimal supervision.
• Excellent communication, interpersonal, and problem-solving skills.
• Exhibit strong organization and follow through skills, excellent verbal and written communication skills as well as interpersonal skills.
• Ability to work in a fast-paced environment

Education and Experience:

• Degree in Human Resources, Business Administration, or related field a plus not required
• 2 years of experience in similar HR roles.

Physical Requirements:

• Prolonged periods sitting working on a computer.
• Most days frequently change from sitting and standing throughout the day.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and/or qualifications r