What are the responsibilities and job description for the Service Dispatcher position at Leaky's Water and Air?

Benefits :

401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

New Year, New Career! Join Leaky's Plumbing & HVAC 🚨

Feeling stuck? Unsure about 2025? It’s time for a fresh start with a team that values your experience and expertise!

Leaky’s Plumbing & HVAC (formerly Rowe) has been proudly serving Lubbock since 1977, and we’re growing fast. We’re looking for a Receptionist & Service Dispatcher with proven experience in the plumbing or HVAC industry to join our team and keep our operations running smoothly.

All applications and inquiries will be treated as strictly confidential to protect your privacy and ensure discretion throughout the hiring process.

What You’ll Do :

Answer calls, schedule services, help collect payments and keep customers smiling.

Dispatch technicians and plumbers efficiently, ensuring jobs are assigned based on complexity and expertise.

Manage and optimize schedules using ServiceTitan (bonus if you’ve used it before!).

Collaborate with techs, plumbers and suppliers to ensure jobs are completed on time and exceed customer expectations.

What You Bring :

Experience in plumbing or HVAC —you know the industry and what it takes to succeed. Please only apply if you have prior experience in this field.

A positive attitude and growth mindset

Strong organizational and communication skills.

A knack for problem-solving and multitasking.

Familiarity with ServiceTitan or similar software is highly preferred.

Ability to work independently and collaboratively, with a proactive approach to problem-solving.

Why Join Us?

Competitive pay and good benefits

401(k) paid time off

Be part of a growing team with opportunities for future advancement

Schedule : Monday–Friday, full-time (40–44 hrs / week).

Kick off 2025 with a career that values your skills and sets you up for success. Apply now to join the Leaky’s family today!

Salary : $17 - $21

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What are the responsibilities and job description for the Service Dispatcher position at Leaky's Water and Air?

What is the career path for a Service Dispatcher?

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