What are the responsibilities and job description for the Part-Time Receptionist position at Leaps & Bounds Pediatric Therapy Inc?
Description
Are you ready to have fun at work? Leaps & Bounds Pediatric Therapy is a rapidly expanding, multidisciplinary outpatient private practice in need of a Front Office Assistant. At Leaps & Bounds, the family is the center of our mission, we work together on functional goals, and improve the quality of life for every family we serve. We are a fast-paced campus that offers Physical, Occupational, and Speech therapy services in a traditional clinical setting, as well as our ranch, with the incorporation of the horse as part of a comprehensive evidence-based plan (Hippotherapy).
The Front Office Assistant is responsible for providing patient-oriented service/customer service in a clinical and front office setting. Performing a variety of administration duties including greeting and checking in patients, answering phones, collecting copays and insurance payments, processing paperwork and all other related duties in a fast-paced, customer service focused clinical environment.
Schedule: 20 - 25 hours a week
(Shifts will include mornings, afternoons, and evenings)
Compensation:
$17.00 - $19.00 hourly
Job Duties:
- Serve guests by greeting, welcoming and directing them appropriately
- Excellent communication and customer service skills
- Data entry, filing, photocopying, scanning, and faxing
- Maintaining organization and cleanliness in the waiting room and common areas
- Answer multiple phone lines, directs and takes messages
- Communicates patient and insurance information; collects payments
- Makes follow up appointments for patients and confirms appointments
- Be knowledgeable about practices. Follow facility polices and procedure’s
- Collect co-pays, deductibles and inquire on previous balances for patients upon arrival
- Reminder calls to new evaluation patients on the day prior
- Prepare intake packets as needed for all department
- Collects payments for programs
- Ability to multitask
- Scheduling
- Other duties as assigned
Requirements
- Bilingual in Spanish is a plus
- H.S. Graduate
- Previous medical office experience preferred
- Ability to comprehend established office routines and policies
- Ability to keep financial records and perform mathematical tasks
- Knowledge of medical terminology
- Understand HIPPA and OSHA regulations and privacy practices
- Good organizational skills and multi-tasked abilities
- Computer skills
- Must be able to learn quickly from oral and written instructions
- Must be dependable
- Able to work well under pressure.
- Ability to communicate well with people in personal contacts and on the phone.
- Can be trusted with confidential information.
- Can effectively act as a liaison between patients and physicians.
- Must have a neat and friendly appearance, adhering to dress code
- Must have great verbal Communication
- Professionalism
- Customer Focus
Salary : $17 - $19
