What are the responsibilities and job description for the Account Manager - Seating - National Sales Center position at LEARFIELD Amplify?
Learfield Amplify is actively seeking an Account Manager, Seating for the National Sales Center team. Our highly valued sales representatives are a critical piece of our puzzle! Without their contributions, the property could not deliver on its commitments. We are looking for an experienced and well-organized Account Manager to provide the necessary support to our Learfield Amplify Seating Team. The goal is to facilitate the customer service and revenue generation to 75 university partners and their fans. If you enjoy working in a fast-paced, dynamic team environment and have prior ticket sales experience, we want to meet you!
Responsibilities:
- Manage inbound calls from new, current and past customers to promote and sell chairback stadium seats
- Assist in managing and maintain internal CRM and database
- Assist in ensuring data integrity in CRM software system with the integration of athletic ticketing software
- Develop and maintain strong customer relationships to ensure repeat business and deliver exceptional customer service.
- Achieve and exceed weekly, monthly and annual sales goals established by management
- Provide superior customer service to clients throughout the season
- Miscellaneous duties as assigned by Director
Qualifications:
- Demonstrate a proven track record in sales and building quality relationships
- Have a friendly and professional telephone manner
- Strong desire to learn about our business and grow your professional career
- Effectively express ideas verbally and in writing
- Independently take action beyond what is called for
- Be able to generate original and imaginative solutions to business opportunities
- Demonstrate a positive attitude
- Maintain a flexible work schedule
- History of success in ticket sales preferably with a major Division 1 university or professional sports organization
- 1 years of sales or customer service experience.
- Experience with ticketing systems and CRM software such as Salesforce a plus
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
