What are the responsibilities and job description for the Help Desk Support position at Learnbeyond Consulting LLC?
Job Title: Helpdesk Support
Location: Watsonville, CA Onsite)
Duration: 12 Months
Job Description:
Mandatory Skills :
OS Imaging/Software Center, AD User management, Desktop Troubleshooting, Service-Now Ticketing Tool
- Active Directory - Account provisioning, OU, security groups, permission mgmt, etc
- O365 - Manage mailbox & Different type of licenses
- End users tools - M365 tools - Teams, outlook, onedrive config, mgmt & Troubleshooting
- Network Printer config on user devices
- Install tools and softwares
- OS Imaging process and knowledge on Intune
- Analyze and Troubleshoot OS and Hardware issues
- Ticketing tool - Service now
- Good to have - knowledge on Okta, citrix functions
- Excellent communication
Job Types: Full-time, Contract
Pay: $50.51 - $67.11 per hour
Schedule:
- 10 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Watsonville, CA 95076 (Preferred)
Ability to Relocate:
- Watsonville, CA 95076: Relocate before starting work (Preferred)
Work Location: In person
Salary : $51 - $67
