Swing Technician

Swing Technician

This role is located in Goshen, Indiana.

Want to be part of a local company experiencing exponential growth? Enjoy seeing projects through from vision to completion and improving the lives and living spaces of those in your community? Enjoy working in an environment where excellence in customer service and community investment is valued and where people make the real difference?

Then, Leatherman Supply has a place for you!

Who We Are:

Founded in 1964, Leatherman Supply has grown to be a well-respected name in the windows, doors, cabinets, and countertops marketplace – as a firm who makes customer service our top priority. Led by a third-generation owner/manager, we are a family-oriented company who is committed to our mission to “See it Through” each and every day for our customers – and we invite you to join our dedicated team to add to our mission and your career success!

Our Vision: A dedicated team of associates with the expertise required to build the home of your dreams.

What We Offer:

• Exciting innovative, collaborative, and family-oriented work environment
• Competitive salaries
• Discretionary Bonus Programs!
• Retirement Program with Company Match
• Comprehensive benefit programs
• Best practice PTO policies and paid holidays
• And much more to motivated, results-oriented individuals who want to make a real difference in their community and role

What You’ll Do:

As the Swing Technician, you will assist with installation, service, warehouse, and delivery to support organizational goals and ensure projects are completed in accordance with customer requirements, on-time, and error-free.

Your Accountabilities in the Role:

• Reviews design specifications and blueprints prior to project commencement to ensure proper preparation.
• Communicates with the customer to set project, work area, and timeline expectations and to proactively address issues or concerns for smooth project kickoff.
• Handles full product installation, including all appropriate cabinet, countertop, window, and door accessories accurately for a full and complete job.
• Administers excellent customer service skills to ensure customer issues and complaints are professionally and promptly addressed.
• Completes service calls as necessary to address customer issues and guarantee full customer satisfaction.
• Completes all appropriate internal paperwork for support staff that is needed to see a project or job through to completion.
• Assists in the unloading of vendor deliveries and staging where appropriate to ensure swift, proper product storage.
• Assists in delivering product to specified job sites in accordance with a predetermined schedule to ensure timely delivery.
• Handles the unloading of product at the job sites to designated storage areas, following the customer’s guidance, for excellent customer service.
• Administers paperwork for customer approval and signature for delivery back to home office to guarantee smooth order workflow.

Position Requirements:

• Education: A High School Diploma or GED preferred; will consider an equivalent combination of education and relevant work experience.
• Experience: 1 years of previous experience in heavy material delivery, warehouse technician, cabinet installation, or similar role preferred.
• Certification(s): Valid Driver’s License required; forklift certification a plus.
• Functional Skills: Strong skillset in planning, prioritizing, and organizing; thorough and able to follow instructions. Excellent ability to work with any type of tool including miter saws, jigsaws, and chop saws; basic math skills with ability to read a blueprint and tape measurer. Strong time management skills and high attention to detail; solid problem-solving and logical application skills; strong follow through.
• Technology Aptitude/Skills: Basic MS Office skills preferred.
• Language Skills: Solid verbal and written communication skills; able to communicate politely, intelligently and professionally with Customers.
• Leadership/Behaviors: Self-motivated, able to work independently and within a team environment; honest, dependable, and prompt with a high sense of urgency. Able to multi-task; strong customer and team focus; collaborative and safety-minded.
• Culture Match Behaviors: Professional, team-oriented, dedicated to excellence in service, reliable and highly accountable, positive attitude, able to work in a relaxed environment with a fast-paced work flow.

Other Important Information:

Salary: Salary is commensurate with proven expertise.

And, the compensation will grow as the team member grows!

Reports To: Operations Manager

Core Hours: 7 am – 4pm

Typical Work Week: M-F; some weekends & OT required; 40-45 hours a week on average

Direct Reports: None

Travel: Day travel to local job sites is required

Learn more about Our Family and Apply with Us Today!

We are an Equal Opportunity Employer

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: On the road

Salary : $20 - $25