What are the responsibilities and job description for the Member Service Representative position at Leatherstocking Region Federal Credit Union?
Leatherstocking Region Federal Credit Union has an opening for a full-time Member Service Representative at our office in Cooperstown, NY.
REPORTS TO: Manager of Member Services
SUPERVISES: N/A
BASIC FUNCTION: Assist members with daily transactions
MAJOR RESPONSIBILITIES:
1). Process daily money transactions including deposits, withdrawals, IRAs, certificates, etc.
2). Make changes to accounts.
3). Order/reorder debit/credit cards.
4). Log and process mail
5). Process ATM transactions for Glen and Atwell.
6). Process night drop deposits.
7). Open non-checking sub accounts.
8). Close accounts as needed.
9). Answer telephones.
10). Other duties as assigned.
COORDINATES:
1). Special needs of the members.
2). Special projects from other departments.
ASSISTS WITH:
1). Coverage of other areas based on staffing needs.
2). Answers basic loan questions regarding rates and terms
MINIMUM EXPERIANCE AND EDUCATION:
1). Computer experience.
2). Ability to work with extreme accuracy.
3). Excellent organizational and customer service skills.
This is a Monday-Friday position during normal business hours with occasional Saturdays. Prior banking experience is preferred but not required.
Pay range: Starting pay is between $18.00-$20.00 per hour depending on experience. Full benefits package available. Generous 401K match and 401k profit share after one year of employment.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Cash Handling: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20