What are the responsibilities and job description for the Customer Service Representative position at Leavitt Group?
We are seeking a skilled Customer Service Representative to join our team at Leavitt Group. This role is key to our agency's success and requires strong communication skills, attention to detail, and excellent customer service.
Job Responsibilities
- Assist in servicing insurance policies by providing quotes, issuing certificates, processing policy changes, etc.
- Support sales agents by processing policy updates, attaching documentation, running reports, and entering data
- Engage with clients via phone, email, and text to provide excellent customer service
Requirements
- 2 years of relevant professional experience
- Possess strong communication and problem-solving skills
