What are the responsibilities and job description for the Customer Service Representative position at Sisk Fulfillment Service Inc.?
Are you looking for an exciting career opportunity? Join our TEAM! We are currently looking for a talented team player to assist our Senior Account Executives with their daily tasks as well as provide additional support for other office personnel with billing, filing, data entry, etc.
Duties:
- Answer incoming calls in a pleasant, courteous, and efficient manner
- Sort, match, and input daily postage records and gain an understanding of the shipping system.
- Expertise in Excel for the purposes of monthly billing to clients and manipulating excel files with order information to be uploaded to OMS.
- Work in OMS to set up kits, inventory, and details regarding the job.
- Assist in setting up jobs in production & inspect the jobs as they are being processed.
- Participate as a key team player by supporting operations as needed.
- Follow Standard Operating Procedures (SOPs) and update when necessary.
General Qualifications:
- Previous experience in billing, customer service, or related fields is preferred.
- Experience with Microsoft Word and Excel.
- Detail-oriented with strong organizational skills.
- Positive and upbeat attitude.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $20