What are the responsibilities and job description for the Academic Services Manager position at Leddy Group?
Academic Services Manager
Our client is seeking an Academic Services Manager for their team! This full-time, direct-hire role is perfect for an outstanding administrative support supervisor who loves building and leading high-performing teams.
Responsibilities of the Academic Services Manager
- Hire, train, coach, and supervise a team of approximately 12 academic coordinators; determine their key accountabilities and nurture their learning and skill development
- Conceptualize, define, and apply operating guidelines and service delivery standards for academic coordinators and class scribes
- Assign academic coordinators according to faculty support resource needs
- Support scribe team hiring and staffing logistics
- Review, approve, and oversee team projects and events
- Coordinate classroom support and teaching activities
- Work collaboratively to achieve academic support priorities
Qualifications of the Academic Services Manager
- 3-5 years of experience supervising administrative support or customer service professionals at an academic institution or professional services firm, or comparable organization
- Knowledge of business operations and communications gained through a bachelor’s degree in management or a related field of study, or a combination of a liberal arts education and relevant work experience
- Experience and skill successfully managing and optimizing complex administrative processes and workflows
- Computer proficiency including Microsoft Office Suite
- Excellent communication and interpersonal skills
- Able to anticipate, deliver on, and exceed the expectations of faculty, professional staff colleagues, and supervisees
- Able to handle sensitive material and information with discretion
- Able to work well both collaboratively and independently and demonstrate a commitment to diversity, inclusion, and cultural awareness
Please share your resume in confidence for this Academic Services Manager opportunity. We look forward to connecting with you!
Veterans and military spouses are encouraged to apply.
About Leddy Group
Leddy Group, an ESOP Company, is a regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.
