Showroom Fulfillment Coordinator

The Fulfillment Coordinator will support and execute the daily operations of the showroom. In this high volume, customer service support role, the Fulfillment Coordinator will have responsibility for a range of showroom activities including end-to-end fulfillment processes, inventory tracking, inventory management, inbound and outbound shipments and any other facets of the showroom. The ideal candidate has experience successfully working in high-volume and fast pace environments, has improved systems and workflows and isn’t afraid to get their hands dirty with a small team. 

ROLE & RESPONSIBILITIES

• Recommend and successfully implement effective inventory management systems and workflows to ensure the efficient operation of the showroom as it relates to all inbound and outbound fulfillment activities

• Ensure operations are consistent with our commitment to customer service while fostering an environment that is both employee-centric and customer-centric, with a focus on daily inventory management in order to maximize space while also providing solid customer service

• Implement and maintain internal systems to track on-site inventory and organize sample trafficking across clients

• Partner closely with the Brand division to ensure and coordinate the showroom is always organized and ready for client meetings or events

• Oversee logistics of all inbound & outbound shipments

• Establish operations procedures that comply with an efficient and safe showroom

• This is an on-site job; must be able and available to work on-site M - F 9:30am - 6:30pm. Some overtime may be required, including weekends.

• Other duties as assigned

QUALIFICATIONS

• 3 years’ of experience in supply chain or fulfillment management, preferably in a warehouse and/or showroom

• Experience successfully managing a high volume of daily inbound and outbound shipments

• Exceptional customer service approach

• Meticulous attention to detail, focus on accuracy, highly organized and proactive work approach

• Adept in collaborating with cross-functional teams: internal teams and external partners 

• Clear, confident and persuasive verbal & written communication skills when working with a diverse group of stakeholders

• Demonstrated ability working in fast-paced work environments and meet deadlines

• Acknowledgment of safety compliant standards 

• Fashion GPS experience is preferred

• Must be able to stand and walk throughout the day; Requires ability to climb, stoop, kneel, reach and carry packages and merchandise (up to 25 LBS)

The Lede Company is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Us

The Lede Company is a full-service strategy, communications and social impact consulting firm, specializing in corporate, entertainment, brand and nonprofit sectors. With dedicated Talent, Music, Strategic Communications, Brand, Content and Social Impact divisions, we work with our clients to advance business and social outcomes through innovative storytelling, media, campaigns and partnerships. Our service offerings draw on our expertise, relationships, and resources, all of which enable us to exceed client expectations and ultimately, deliver results.