System Admin

Job Title: System Administrator & Support

Location: Englewood, CO (considering local applicants)

Job Type: Full-time, Direct Hire

Schedule: Hybrid (4 days onsite)

Salary: $85k - $110k

About the Role: We are seeking a skilled and proactive System Administrator to oversee the maintenance, security, and optimization of our IT infrastructure. The ideal candidate will ensure the stability, integrity, and efficient operation of our systems while providing essential support for end-users.

Responsibilities:

System Administration:

• Install, operate, configure, and optimize Microsoft OS-based servers and client systems.
• Maintain and manage hardware/software components, ensuring optimal performance.
• Implement and manage data backup, security patches, and software updates.
• Monitor system performance, identifying and resolving potential issues proactively.
• Ensure compliance with Service Level Agreements (SLAs) and analyze deviations.
• Maintain documentation for processes, procedures, and system architecture.
• Conduct routine and emergency maintenance in alignment with the maintenance calendar.
• Lead disaster recovery planning and implementation for critical applications/services.
• Work with vendors and external consultants to resolve complex IT challenges.
• Collaborate with the IT team to enhance system reliability and efficiency.
• Ensure adherence to proper ticket management and escalation procedures.

System Support:

• Provide first-level technical support for end-users both on-site and remotely.
• Manage incident resolution, escalating tickets when necessary.
• Classify and document issues, creating work orders for unresolved cases.
• Train and mentor help desk personnel on troubleshooting and issue resolution.
• Monitor issue trends and implement preventive solutions.
• Maintain warehouse inventory for IT equipment and software.

Qualifications & Skills:

• Strong technical knowledge of Microsoft-based IT infrastructure (x86 architecture).
• Experience with VDI servers
• Experience with system administration tools and ticketing systems.
• Ability to troubleshoot and resolve complex software/hardware issues.
• Knowledge of security protocols, backup management, and disaster recovery.
• Excellent communication and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.
• Experience working with vendors and external consultants.
• Decision-making capability during critical service interruptions.
• Strong documentation and organizational skills.

Preferred Qualifications:

• Industry certifications (e.g., MCSA, MCSE, CompTIA Security ) are a plus.
• Experience in IT infrastructure design and budgeting is a bonus.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology.
• Collaborative and growth-oriented work environment.
• Professional development and career advancement opportunities.

If you are a dedicated System Administrator looking to make a meaningful impact, we encourage you to apply today!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.