What are the responsibilities and job description for the Court Operations Supervisor position at Lee County Clerk of Court, FL?

Salary : $1,896.00 - $1,990.77 Biweekly

Location : Fort Myers, FL

Job Type : Full-Time

Job Number : 00944

Department : Courts

Division : Operational Support

Opening Date : 01 / 21 / 2025

Overview

The Court Operations team is a service-orientated unit, tasked with providing a range of services and tools that support the effectiveness, growth, and efficiency of the Courts Department, which is deeply rooted in a culture of innovation and continuous improvement. This unit supports all teams (including Leadership) and is responsible for division wide training efforts, procedure & documentation efforts, project support, and process improvement assistance.

The Clerk's office offers a competitive benefits package including :

Superior health care plans with low premiums
Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
Generous paid time off, paid holidays, birthday leave, and volunteer time
Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
We are a qualifying employer for Public Service Loan Forgiveness Program
Our office values a work-life balance. Enjoy your nights and weekends with friends and family!

At the Clerk's Office you can :

Work with a purpose

Give back to the community

Be part of a team

Pursue career advancement opportunities

Reach your professional and personal goals

Position Function and Duties

The Court Operations Supervisor has entry level responsibilities for planning, organizing, and directing the daily operations of the Court Operations team. This includes motivating and influencing team members to obtain desired business objectives. In this position you will serve as a coach, mentor, and advocate for the employees and organization. All functions are performed in accordance with the Court Department policies, procedures, and guidelines with ample direction from management.

Position Duties include but are not limited to :

The main duty of this position is supervising employees of the Court Operations team in the Courts Department.

Oversee assigned responsibilities to support the team objectives in daily operations, training needs, and improvement efforts

Monitor business operations and workload to ensure staff and processes are aligned

Monitor employee quality, accuracy, and timeliness work product to ensure performance standards are met

Ensure procedures for all team functions are documented, up to date, and team members are following them

Execute and prioritize business needs in alignment with the Courts Strategic Plan and meet goals defined

Assist in monitoring the staffing needs of the team, assist in the interview process to hire qualified candidates to meet those needs

Oversee the scheduling and coverage needs within the team

Evaluate the training needs of the division, coordinate sessions, assess progress, and provide direction

For a complete job description, click

Qualifications

Education, Experience & Certification(s) :

Associate's Degree or two years of direct experience required

One year of supervisory experience; or any combination of education, training, or experience that demonstrates the ability to perform the duties of the position

Four years of clerical or any combination education and experience that demonstrates the ability to perform the position duties

Knowledge, Skills & Abilities :

Ability to effectively monitor performance objectives

Must be highly motivated with good communication skills and capable of leadership by example

Ability to develop and motivate a team

Ability to establish and maintain effective working relationships with employees, other agencies and the public

Ability to communicate effectively, both verbally and in writing. This includes creating and maintaining office procedures, reports, and correspondence in a clear and concise manner.

Must be competent and knowledgeable of legal procedures, accounting functions and computer operations

Good organizational skills and attention to detail required

Perform duties with considerable knowledge of procedures and computer operations

Effective interpersonal skills, strong work ethic and professional demeanor required

Ability to work and make decisions under pressure and meet deadlines, goals and objectives as set forth

Use tact in sensitive situations, maintain confidentiality of restricted files, and maintain a courteous attitude at all times

Work is performed under minimum supervision, requires initiative and independent judgment

Demonstrate proficiency with operations and general care of the PC, printers and other required office equipment

Ability to work extended hours

Supplemental Information

Physical Requirements :

Office : Majority of the time is spent sitting at the computer, remainder of the time is spent assisting in other functions

Work from Home (if applicable) : Majority of the time is spent sitting at the computer

This position requires clear verbal interaction with employees, the public and agencies

This position may require bending and reaching

This position may require going to other departments and / or offices on different floors and / or buildings throughout the day

This position may require occasional travel to other sites to review products, or attend meetings, seminars or classes

Ability to use standard office equipment

Ability to lift up to 30 pounds

Note : Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.

For details on available benefits,

Do you have 4 years of clerical, administrative, or office work experience, or an equivalent combination of education and experience that demonstrates the ability to perform the job?

If you answered "yes" to the above question, indicate number of years and identify the company / agency / organization, listed in your work history above, where you gained the experience described. Note : Entering "N / A or "See Resume / Application" does not qualify as an acceptable response.

Do you have one year of supervisory or leadership experience?

When asked to align IT solutions with business goals what does that mean to you?

Please provide an example of how your leadership would promote a positive and supportive team culture.

How do you build trust when leading a new team?

How would you integrate yourself into a new team in the supervisory role?

Required Question

Salary : $1,896 - $1,991

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