What are the responsibilities and job description for the Entry Level Court Intake Clerk position at Lee County Clerk of Court?
Overview
The Court Intake Department has the responsibility for establishing all new Felony, Criminal Traffic and Misdemeanor cases into the Case Management system.
The Clerk's office offers a competitive benefits package including:
- Superior health care plans with low premiums
- Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
- Generous paid time off, paid holidays, birthday leave, and volunteer time
- Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
- We are a qualifying employer for Public Service Loan Forgiveness Program
- Our office values a work-life balance. Enjoy your nights and weekends with friends and family!
At the Clerk's Office you can:
- Work with a purpose
- Give back to the community
- Be part of a team
- Pursue career advancement opportunities
- Reach your professional and personal goals
Position Function and Duties
The Entry Level Court Intake Clerk is responsible for performing entry level tasks to achieve desired business objectives of the Courts Department. These duties include scanning and processing new case information. This position is also responsible for accurately and timely information being added in the Case Management System. All functions are performed in accordance with the Court Department policies and procedures.
Position Duties:
- Batch or Interactively scan all paper documents into the Case Manager System
- Accept and complete electronic documents filed through the ePortal
- New Case Creation
- Meet specific hourly performance standard for each queue
- Processing work from assigned queues, updating Case Manager System with accurate information
- Issuing certified documents to outside agencies
- Identify various case filings and accurately updating Case Manager System
- Respond to Agency, Customers, and Courts Department inquires in a prompt and professional manner, escalating issues when necessary
- Communicate promptly, professionally, and effectively with other employees, agencies and customers
- Assist with special projects as assigned
Qualifications
Education, Experience & Certification(s):
- High School diploma or equivalent required
- One year of clerical experience or any combination education and experience that demonstrates the ability to perform the position duties
Knowledge, Skills & Abilities:
- Accurate keyboarding and data entry skills required
- Accurate sequential filing skills required
- Proficiency in business English and business math required
- Good organizational skills and attention to detail required
- Ability to communicate effectively, both orally and in writing
- Effective interpersonal skills, strong work ethic and professional demeanor are required
- Use tact in sensitive situations, maintain confidentiality of restricted files, and maintain a courteous attitude at all times
- Work is performed with moderate supervision
- Demonstrate proficiency with operations and general care of the PC, printers and other required office equipment
Supplemental Information
Physical Requirements:
- Ability to Work from Home is based on manager approval
- This position requires clear verbal interaction with employees, the public and agencies
- This position may require bending and reaching
- This position may require going to other departments and/or offices on different floors and/or buildings throughout the day
- This position may require occasional travel to other sites to review products, or attend meetings, seminars or classes
- Ability to use standard office equipment
- Ability to lift up to 30 pounds
Note: Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.
