Continuous Quality Improvement Specialist

Primary Purpose of the Organizational Unit: 

This position is assigned to the Family & Children’s Unit. The purpose of this unit is to protect children from abuse, neglect, and dependency by stabilizing the family and assisting parents in becoming more adequate in their parenting role.  

The unit is composed of five areas of responsibility:  (1) receives and investigates allegations/referrals of children believed to be abused, neglected, and/or dependent because of inadequate parental protection and/or unusual, excessive, or inappropriate discipline or behavior; (2) continues to work with families whose allegations were founded by Protective Services assessment and whose children remain in the home around creating safe environments for the children; (3) provides temporary placement for children who have been removed from their homes through court intervention due to abuse, neglect and/or dependency; (4) seeks families to provide temporary family care for children who have been removed from their homes because of living conditions which are injurious to the welfare of the child(ren); (5) provides permanency for children.  

Primary Position of the Position: 

The primary purpose of this position is to monitor, train, and provide or arrange technical assistance to the county child protective services programs. In addition, this position will be responsible for working with the county in improving their program and directing the CQI process, consultation, review of records, review of data related to performance measures and other metrics, and building professional relationships to improve outcomes for adults, children, and families. The CQI Specialist will have responsibility to carry out comprehensive quality assurance monitoring through the development of standards, training, and review processes to ensure that the agency is meeting federal, state and local programmatic requirements in Child Welfare.  Performs responsible professional and technical work planning, managing, directing, coordinating, and supervising the continuous quality improvement efforts of staff who work in Child Welfare Services. Utilize county specific and regional data regarding program performance measures to identify areas of deficiency or non-compliance and develop a continuous quality improvement plan.

This position performs supervision to staff during On-Call for after-hours, weekends and holiday coverage for CPS and disaster related duties and shelter openings.

Knowledge, Skills and Abilities / Competencies:

· Thorough knowledge of methods and principles of social work administration and supervision.  

· Ability to assess and evaluate individual and unit training needs.  

· Considerable knowledge of laws, regulations and policies governing child welfare services.  

· Considerable knowledge of community resources and agencies.  

· Considerable knowledge of social work principles and methods and their application to specific casework and community problems.  

· Ability to supervise and train social work staff in developing and using their skills.  

Minimum Education and Experience Requirements:

Master’s degree in social work from an appropriately accredited institution and 2 years of directly related experience; or a bachelor’s degree in social work from an appropriately accredited institution and three years of directly related experience; or a master’s degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor’s degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.  A combination of education and considerable experience as a Social Worker in Child Protective Services preferred.   

Licenses and Certifications:

Valid North Carolina Driver's License.

Application Process:

Please submit a Lee County Application, resume, and cover letter to the Lee County Human Resources Office, at 408 Summit Drive/ PO Box 1968, Sanford, NC 27331. Application process can also be reached via https://leecountync.gov/how_to_apply_for_positions/index.php .

Pre-employment drug testing is required.

EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: From $64,290.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Sanford, NC 27330 (Required)

Ability to Relocate:

• Sanford, NC 27330: Relocate before starting work (Required)

Work Location: In person

Salary : $64,290