What are the responsibilities and job description for the Credit Card Collections Specialist position at Leeds Professional Resources?
Duties
- Conduct account reconciliation to ensure accuracy in billing and payments.
- Handle Credit card chargeback disputes
- Maintain accurate records of all communications and transactions in the system.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Exhibit strong phone etiquette while communicating with clients regarding their accounts.
Requirements
- Proven experience in Credit card chargeback/ disputes 2 years minimum
- Excellent phone etiquette and communication skills are essential.
- Detail-oriented with strong organizational skills for managing multiple accounts simultaneously.
- Ability to work independently as well as part of a team in a fast-paced environment.
Job Types: Full-time, Contract, Temporary
Pay: $24.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Credit Chargeback & Disputes: 2 years (Required)
Ability to Commute:
- Doral, FL 33126 (Required)
Work Location: In person
Salary : $24 - $25
