What are the responsibilities and job description for the Guest Service Associate position at Lefty's Alley & Eats?
Job Overview:
We are seeking a highly motivated and enthusiastic Guest Service Agent to join our dynamic team. The Guest Service Agent plays a crucial role in providing exceptional customer experiences by ensuring that all guests receive prompt and friendly service. The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong focus on sales and customer service.
Duties:
- Greet guests and answer their inquiries in a friendly and professional manner
- Assist guests with locating products, and provide information about our services and offerings
- Handle cash and credit transactions accurately and efficiently
- Maintain a clean and organized store environment, restocking shelves and displays as needed
- Use basic math skills to handle cash register transactions
- Work closely with other team members to ensure seamless service
- Utilize retail sales skills to effectively promote and sell products
- Supervise and support other team members as needed
- Maintain a high level of customer satisfaction by responding promptly to guests' needs and concerns
- Demonstrate a strong understanding of our products and services
- Demonstrate a commitment to providing exceptional customer service
- Meet or exceed sales targets
- Perform other tasks as needed to ensure the smooth operation of the store
Qualifications:
- Previous experience in a retail or hospitality environment
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Basic math skills
- Experience with cash handling and cash registers
- Strong sales skills
- Ability to work independently and as part of a team
- Availability to work a variety of shifts, including evenings and weekends
- Ability to stock shelves and displays
- Willingness to learn and adapt to changing circumstances
This role is perfect for someone who is passionate about providing exceptional customer service and is looking for a dynamic and rewarding career opportunity. If you have the skills and experience to excel in this role, we encourage you to apply today.
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 17.00 per week
Shift:
- 8 hour shift
- Day shift
- Morning shift
- Night shift
Work Location: In person
Salary : $14