What are the responsibilities and job description for the Customer Relations Associate position at Legacy Acquisitions?
Job Description
Job Description
Do you enjoy providing excellent service and building lasting customer relationships? Our team members focus on building relationships to ensure customer needs are being served.
As a Customer Relations Associate, you will listen, advise, and problem solve while identifying areas where you can retain customers & secure new customers. In addition, the Customer Relations Associate will actively engage consumers to sell our client's products and services.
Duties :
Engage customers by building rapport and initiating interactions
Explain products and services to customers
Enter and process customer orders
Investigate and resolve customer complaints
Generate interest in new customers and assist with retaining current customers
Driving sales productivity and customer satisfaction on various products and services to customers
Qualifications :
High School Diploma or GED required
Strong communication skills – building rapport quickly, active listening, and confidence in what you're saying
Reliable transportation to arrive at work on-time consistently
Ability to multi-task and work independently while paying attention to detail
Displaying a high-energy personality
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