What are the responsibilities and job description for the Financial Services Representative position at Legacy Bank?
Job Overview
The Teller is a vital role at Legacy Bank, responsible for delivering exceptional customer service and processing financial transactions with accuracy. This position requires strong interpersonal skills, as the successful candidate will interact with customers in lobby, drive-thru, or by phone.
Key Responsibilities
Requirements
The Teller is a vital role at Legacy Bank, responsible for delivering exceptional customer service and processing financial transactions with accuracy. This position requires strong interpersonal skills, as the successful candidate will interact with customers in lobby, drive-thru, or by phone.
Key Responsibilities
- Process various financial transactions, including receiving funds, posting transactions, paying out funds, issuing cashier's checks, gift cards, and completing change orders.
- Balance cash drawers daily to ensure accuracy and notify supervisors of any discrepancies.
- Research and resolve customer inquiries regarding policies, practices, and products.
- Assist other departments and branches with transactions as needed.
Requirements
- High School Diploma (or equivalent) required.
- Previous cash handling and/or customer service experience preferred.
- Ability to work a rotating open/close schedule and Saturday shifts.
