What are the responsibilities and job description for the Memory Support Coordinator position at Legacy Pointe at UCF?

Position Description : Position Title :

Memory Support Coordinator

Department :

Assisted Living Facility

FLSA : Exempt

Supervisor :

Assisted Living Facility Nurse Manager

Supervises : Memory Support Unit

Welcome to Legacy Pointe at UCF!

Legacy Pointe at UCF is a premier continuing care retirement community in the heart of Oviedo, Florida. Our state-of-the-art community is uniquely affiliated with the University of Central Florida, offering residents access to lifelong learning, innovative programs, and an exceptional quality of life.

At Legacy Pointe, we embrace the Pinnacles of Hospitality, Service, and Accountability. These values guide our commitment to creating warm welcomes, delivering outstanding care, and taking pride in our responsibilities.

We are currently seeking passionate and skilled professionals to join our team and contribute to the vibrant culture that makes Legacy Pointe so special. If you are ready to make a difference and be part of an innovative and caring community, we would love to meet you!

To learn more about Legacy Pointe, visit our website : www.legacypointeatucf.com, where you can explore Lifecare, Living Options, and our commitment to Lifelong Learning.

Job Summary :

Coordinates all resident services for the Memory Support residents. Ensures resident satisfaction, engagement and achievement of quality of life.

Essential Job Functions :

Provides input on performance review for memory support CNAs and activity care team.
Coordinates resident admissions to Memory Support, working with families to obtain residents personal history to develop a resident specific service plan.
Motivates and engages residents to function independently.
Establishes and maintains a close liaison with residents and families.
Conduct family educational sessions on dementia and develop a library / resource center providing information on dementia.
Maintains all records and communications as required by state agencies.
Implement Teepa Snow programming, utilizing available resources and incorporating person-directed care in coordination with the Healthcare Lifestyles Manager.
Provide and track on-going dementia care education, and computer-based training to staff of Teepa Snows programming. Become a certified trainer for her program.
Responsible for the transfer / discharge process whereby residents are transitioned smoothly to higher levels of care, as required. Counsel with resident representatives as needed.
Conducts ongoing care management meetings. Counsels staff on specific problems encountered by residents. Communicates with supervisor and / or appropriate agencies.
Other duties as assigned by the Supervisor.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience :

Bachelors Degree in a related field or advanced training / knowledge regarding care for residents with Alzheimers disease or other dementias.

Three to five years applicable experience required.

CDP (Certified Dementia Practitioner) or equivalent certificate preferred.

Experience leading a team is preferred.

Knowledge, Skills, and Abilities :

Interpersonal Skills : Ability to work in a polite, respectful, caring, calm, and compassionate way

Strong time management : Must demonstrate ability to organize self to ensure resident schedules are met accurately

Ability to Handle Confidential Information : Must be a trustworthy individual who can keep items confidential as appropriate

Language Ability :

Ability to communicate effectively in writing and verbally, speaking the primary language of the residents.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills :

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Cognitive Demands :

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills :

Proficient in Microsoft Office including Word, Excel, PowerPoint and Outlook.

Demonstrates general office skills such as use of copy machine, fax machine, postage machine, etc.

Competencies :

Must demonstrate a warm, positive, and outgoing personality and behavior

Interacts with Residents, Associates, families, vendors, and other contacts in a courteous and friendly manner

Must demonstrate an interest in working with a senior population.

Provides leadership by exhibiting confidence in self and others; Inspires and motivates others to perform well.

Responds promptly to resident and visitor needs and assistance.

Supports organization's goals and values.

Balances team and individual responsibilities. Manages people effectively; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Improves processes, products, and services.

Provides leadership by exhibiting confidence in self and others; Inspires and motivates others to perform well.

Environmental Adaptability :

Works primarily indoors in a climate-controlled setting.

Possible exposure to chemicals as identified in the MSDS Manual.

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