What are the responsibilities and job description for the Call Station Manager position at Legacy Security Services, Inc.?
Overview
We are seeking a dedicated and dynamic Station Manager to oversee daily operations at our facility. The ideal candidate will be responsible for ensuring efficient service delivery, managing staff, and maintaining high standards of customer satisfaction. This role requires strong leadership skills, a commitment to excellence, and the ability to effectively communicate with both clients and team members.
Responsibilities
- Manage daily operations of the station to ensure smooth workflow and high-quality service.
- Supervise and train staff, fostering a positive work environment that encourages teamwork and productivity.
- Handle customer inquiries and complaints with professionalism, ensuring exceptional customer service.
- Oversee cash handling procedures, ensuring accuracy in transactions and adherence to financial protocols.
- Conduct outbound calling campaigns to engage clients and promote services.
- Maintain accurate records through data entry and management of client services.
- Collaborate with sales teams to drive business growth and improve client relationships.
- Utilize office software to manage schedules, reports, and other administrative tasks.
Skills
- Proficient in computer systems with strong data entry capabilities.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse clientele.
- Strong customer service orientation with a focus on client satisfaction.
- Bilingual abilities are a plus, enhancing communication with a broader range of customers.
- Experience in sales is beneficial for promoting services effectively.
- Cash handling experience is essential for managing financial transactions accurately.
- Ability to perform outbound calling efficiently while maintaining a professional demeanor.
- Strong organizational skills to manage multiple tasks in a fast-paced environment.
Join our team as a Station Manager where you can make a significant impact on our operations while developing your career in a supportive environment.
Job Types: Full-time, Part-time
Pay: From $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Denham Springs, LA 70726 (Preferred)
Ability to Relocate:
- Denham Springs, LA 70726: Relocate before starting work (Preferred)
Work Location: In person
Salary : $25
