What are the responsibilities and job description for the Business Office Manager - Great Benefits! position at Legacy Senior Living?
Administrative
- Provide clerical and administrative support to the executive director and department heads.
- Track resident charges and record for billing purposes.
- Create and maintain resident administrative files.
- Create and maintain employee files.
- Maintain a general ledger and reconcile bank statements monthly.
- Process invoices for accounts payable, review invoices with executive director for approval, and maintain a declining balance sheet for each department.
- Assist the executive director in preparing reports, budgets, and financial statements.
- Calculate payroll hours, review with department heads for accuracy, and process payroll accordingly.
- Review paychecks for accuracy, organize and distribute.
- Review benefits with employees and submit benefit paperwork.
- Assist with other duties as assigned.
- Assist executive director and other departments with the recruiting and hiring process such as:
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- Screening applicants
- Arranging interviews
- Completing reference checks
- Completing criminal background checks
- Sending regret letters
- Order and maintain necessary office supplies.
- Maintain an organized, neat office area.
- Copy and file paperwork as necessary.
- Prepare correspondence as necessary and as directed by supervisor.
- Assist the executive director or other departments with additional administrative duties as assigned.
Customer Service
- Possess and maintain knowledge of the residence, its benefits, services provided, customers it, and its employees.
- Assist with answering all incoming calls, both internal and external, in a warm, pleasant, and professional manner.
- Greet all visitors, residents, family members, and employees in a warm and helpful manner.
- Provide other assistance with resident services as requested by supervisor.