Case Manager

The Case Manager for Gambling Disorder Services will provide case management and recovery support services to individuals with gambling disorder and co-occurring substance use and/or mental health disorders. The Case Manager will work collaboratively with the Gambling Disorder Clinician to coordinate care, provide referrals to community resources, and assist consumers in managing the social, financial, and legal consequences of gambling addiction. This role is integral to ensuring continuity of care and promoting successful recovery outcomes. 

Key Responsibilities 

• Intake & Screening: Assist intake & gather consumer information about gambling disorder & COD issues. 

• Case Management: Develop and implement individualized case management plans in collaboration with consumers, addressing the social, financial, and legal impacts of gambling addiction. 

• Referral and Coordination: Provide referrals to external resources, i.e., financial counseling, legal aid, housing support, & social services. Coordinate with service providers to ensure integrated care. 

• Consumer Advocacy: Advocate for consumers in accessing services & resolving barriers to recovery, including legal and financial challenges. 

• Documentation & Compliance: Maintain detailed records in compliance with DMHAS requirements, including progress notes and updates to care plans. 

• Recovery Support: Assist consumers in developing relapse prevention plans and accessing recovery resources such as Gamblers Anonymous and other peer support programs. 

• Collaboration: Work as part of a multidisciplinary team, including clinicians, to support the holistic needs of consumers and ensure that all aspects of care are addressed. 

• Crisis Intervention: Provide immediate support in crisis situations, helping consumers navigate urgent issues related to gambling disorder and co-occurring conditions. 

• Education and Outreach: Educate consumers and their families about gambling disorder and the available resources for recovery. Participate in community outreach efforts to promote awareness of gambling addiction services. 

Hours 

Part-time; 20 hours per week 

Education & Experience 

• Education: Bachelor’s degree in Social Work, Psychology, or a related field. 

• Experience: At least one year of experience in behavioral health, addiction services, or case management (experience with gambling disorder preferred). 

• Skills: Strong organizational and communication skills with the ability to develop effective care plans. Familiarity with local resources for financial counseling, legal aid, and social services. 

• Cultural Competency: Ability to work with diverse populations and provide culturally sensitive services in line with National CLAS Standards. 

• Technology: Proficiency in case management software and electronic health records (EHR). 

Legacy Treatment Services is an Equal Opportunity Employer. 

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