Receptionist

Job Title: Receptionist

**Position Summary:**
The receptionist is responsible for greeting and directing visitors, handling phone calls, managing office tasks, and providing administrative support to ensure efficient operation of the office. This position requires a friendly, professional demeanor, a team player  and strong communication skills.

**Key Responsibilities:**
1. **Greeting Visitors:**
   - Welcome visitors and clients in a friendly and professional manner.
   - Notify the appropriate person of their arrival.
   - Manage visitor logs and badges as necessary.

2. **Handling Phone Calls:**
   - Answer incoming calls, directing them to the appropriate department or person.
   - Take messages when necessary and ensure timely follow-up.
   - Maintain a professional and polite phone manner at all times.

3. **Administrative Support:**
   - Schedule appointments, meetings, and conferences.
   - Prepare and manage correspondence, documents, and reports.
   - Maintain office supplies and equipment inventory.
   - Perform general clerical duties, including filing, copying, and faxing.

4. **Managing the Reception Area:**
   - Keep the front desk and waiting area neat and organized.
   - Ensure the area is stocked with informational materials, brochures, etc.

5. **Customer Service:**
   - Provide exceptional customer service to clients, answering inquiries and offering assistance as needed.
   - Assist with any other client-facing needs to improve their experience.

6. **Other Duties:**
   - Assist other departments with administrative tasks as needed.
   - Handle incoming and outgoing mail and deliveries.

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### Skills & Qualifications:
- High school diploma or equivalent; additional qualifications are a plus, not required. 
- Strong verbal and written communication skills.
- Customer-oriented and professional demeanor.
- Ability to multitask and prioritize tasks effectively.

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