What are the responsibilities and job description for the Banquet Server position at Legendary Inc?
Job Title: Banquet Server
Reports To: Banquet Manager
Summary: The Banquet Server efficiently assists with food and beverage service, guest attention, and overall logistics of banquet events, by way of set-up, clear communications, and teamwork all while maintaining the company’s standard of excellence.
Compensation: $9.98/hour plus gratuities
Essential Duties and Responsibilities
- Assist with the complete setup and breakdown of all banquet areas in use.
- Relay food and beverage orders where applicable.
- Maintain a high level of cleanliness and awareness of sanitary practices.
- Anticipate guests’ needs and exceed customer service expectations.
- Maintain composure in a fast-paced environment.
- Relay important information about orders, allergies and special requests to the back-of-house personnel.
- Respond urgently and appropriately to any concerns.
- Present in professional appearance and mannerisms.
- Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with confidence. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience Requirements
High school diploma or GED; Degree in Hospitality or a minimum of two years related experience and/or training in the hospitality field
Knowledge, Skill and Ability Requirements
Knowledge
- Multi-tasking, organizational and time management skills are critical.
- Possess excellent communication skills with the ability to articulate professionally the creative ideas and services offered.
- Uphold the highest level of customer service during events and through all forms of banquet service including buffets, plated carving stations, bartending, running food, replenishing products, and supplies in accordance with event standards.
- Ability to handle multiple guests and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
- Always follow health and safety practices.
- Excellent problem-solving skills and the ability to make decisions quickly.
- Good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
- Willingness to work long hours and ability to work a flexible schedule including nights, weekends, and holidays.
Key Competencies
Key Competencies include strong work ethic, attention to detail, relationship builder, multi-tasker, problem analysis and solving, excellent communicator, confidentiality, and integrity. Adhering to our Core Values includes being guest-centric, teamwork, respect, pro-active, accountable, learning, and sustainable.
Language Skills
Must be able to speak, read, write, and comprehend the English language. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple and/or complex correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to read and interpret documents such as safety rules, operating and procedure manuals.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Qualifications
Availability Open and operational seven days a week. Employees are required to be available to workdays, nights, weekends, and holidays.
License Requirements Valid driver’s license that has been in effect for at least three years, with no major violations and no more than two minor violations in the past three years.
Rules and Regulations All employees must adhere to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company’s Safety Policy.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand; walk and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be able to lift 5-20 pounds regularly, and over 20 pounds with assistance, upon occasion. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
Salary : $10
